Sincerely speaking 1 It's a pleasure. I joined the company in September. Interview, training, customs clearance, and finally assigned to Times New Town Store. I cherish the job opportunities given to me by the company. I must work hard and try my best to do this job well. At first, I felt that I was a person who couldn't speak very well. I have always thought that I am not suitable for the sales industry. However, after entering this industry, I gradually found that those who do the best are not those who are eloquent and rhetoric. Looking back on my experience in the past two years, I bought a house from my customers, not because of my high level of business and good professional skills, but because my sincerity moved them. I have always adhered to the concept of "serving with heart and treating customers sincerely" and tried my best.
So how can we do sincere service? I think there are the following points to pay attention to:
First of all, we should keep learning and improve our own quality in an all-round way. Good personal qualities are comprehensively reflected through our knowledge, our work, how we treat people, and our rich personal connotations. During my time in the company, I have been trying to learn the professional knowledge of real estate, the transfer process, and the familiarity with the business circle and other related professional skills. I hope that every customer who comes to buy a house can enjoy the most professional real estate service.
The second point of sincere service is to serve attentively, starting from the real needs of customers, thinking about what customers think, anxious about what customers are anxious about, and sincerely thinking about customers. For example, after I received a phone call from the Internet last month, I gave him a detailed description of the houses sold in the community through sincere communication, analyzed the advantages and disadvantages, and decided which one was the most suitable for him, just like finding a house for myself. After showing him three houses, he finally finalized one of them. After signing the contract, the couple told the truth: "My other half said, buy a house." Although it is only a simple sentence, it makes me more responsible. Only when I am fully responsible for my customers can I live up to their trust in me.
The third point of sincere service is to touch customers. I remember that in my first million-dollar bill, the client was a couple from other places. They came to Jinan because of their job transfer and wanted to settle down and buy a house here. They are usually very busy at work and have no time to look at the house during the day, only at night. It was a New Year's Eve, firecrackers sounded in the sky, and my colleagues had already gone home from work, but I arrived at the gate of the community early, probably because of the traffic jam on the way to work. The customer arrived an hour later than our appointed time. I greeted them with a smile, took them to the door, and personally bent down to put shoes on them. Although it was a small gesture, they were very moved and even said thank you. The landlord is a very punctual person, because the customer delayed an hour to see the house, and the landlord was full of anger, all on me. He wants to make things difficult for me and won't let us look at the house tomorrow. I kept saying I was sorry and kept explaining, fearing that the owner would leave a bad impression on the customer and take the responsibility on himself. To tell the truth, tears of injustice were coming out at that time. After all kinds of encouragement, the shopkeeper finally agreed to let us in. It's already nine o'clock at night after seeing the house. On the way back, they said to me, "Xiao Wang, thank you for giving up your rest time to look at the house with us." Don't worry, we will definitely buy the house through you. " I believe that only sincere efforts will enhance the sincerity of customers to you and will be rewarded!
There are many such examples in my works. I always tell myself that in my work, my words and deeds not only represent me personally, but also represent the image of our company, let the wronged tears flow in my heart and give my sincere smile to my customers. When faced with customers' dissatisfaction and misunderstanding about our business and work, we must keep in mind the service tenet of "sincere service and consistency" and resolve customers' dissatisfaction and misunderstanding with the same sincere smile and patient explanation.
At the same time, I have always been based on the understanding of real estate professional knowledge, in-depth interpretation of relevant policies and recommendation of suitable houses, to do the best information matching for customers, and to give professional advice to customers in combination with their actual situation, so that customers can buy the most suitable house at the most suitable time, relying on the company's powerful and perfect financial service platform, and through good follow-up services, to provide protection for customers' transactions, so that customers can feel at ease, worry and comfort!
I love this industry. Whenever I have face-to-face and heart-to-heart communication with clients, or find a suitable house and settle down for clients through my sincere service, I feel extremely proud and happy. Although I will encounter many challenges in my work, I will try my best to overcome them and make my life more valuable through my own efforts. Looking forward to the future, I will, as always, do a better job, treat every day's work sincerely, treat every customer sincerely, and let more customers enjoy our professional and sincere service!
The second rule of sincere speech starts from the heart, which sounds simple, but it is not. How can we do the work better from the heart? Good is perfect, perfect' requires our wholehearted devotion and sincere treatment.
I remember a memory when I was a child: I was sent to the hospital by my anxious parents because I was sick, and I was already afraid of the hospital. I have been crying since I entered the hospital gate, clamoring to go home. The doctor also said that I needed an injection, so I was lured to the injection place by my parents and saw an aunt wearing a white coat, a white mask and a white hat on her head. Walking towards me with a cotton swab in one hand and a straight face. I became more and more afraid and kept retreating. Although I was forced to hold my body by my parents, I still kept twisting. In this way, after a long time, my aunt was anxious and shouted, "If you move again, I will give you more injections. 1 also ordered my mother to hold me still. Now that I think about it, if the nurse hadn't been so secretive,
With the passage of time, I grew up slowly. When faced with life choices, I became a nurse dramatically and became the "angels in white" in people's eyes. From the first day I became a pediatric nurse, I told myself: since I am also a pediatric nurse, I must face my sick child with my smile and change the expressionless and daunting image of a nurse in my childhood. Not long ago, a sentence from a 6-to 7-year-old boy made me more convinced that what I did was right.
The first time I treated the little boy, I walked into the ward with a smile as usual, and he kept staring at me. The next year, he cried and clamored for my grandmother to let me give him an injection. He heard from his grandmother that a nurse wanted to give him an injection, but he just refused, holding his small fist and not letting others touch him. He insisted on looking for me, so I went. When he saw me, he actually stopped, but obediently held out two small hands for me to choose. Why did the little boy behave like this? He didn't ask at that time, just thinking. I treated him for the next few days, but because of my busy work, I finished giving him an injection and went to my class. Haven't seen me for a long time, so he said that the injection site was very painful and asked my grandmother to let me see him. After I went, I smiled and touched him gently, and asked in a low voice, Does it still hurt? He blinked at me and said, no, it doesn't hurt at all. When I was discharged from the hospital, I asked him why he called me every time he had an injection. He said something that touched me very much, aunt, because I wanted to see you smile at me.
"Three-point rule, seven-point protection." So I can feel the importance of nursing work more and more. Someone once said. "The people who pull the curtain of life are nurses, and the people who pull the curtain of life are also nurses." Yes, who doesn't need a nurse's meticulous care and careful care in one's life? "Nursing is an art." Nurses should have a sympathetic heart and a pair of hands willing to work. "Nurses in the new image will use their love, patience, carefulness and sense of responsibility to relieve patients' pain, support their weak lives with selfless dedication, raise the sails of life again, make painful faces smile again, and make families laugh again ~" The beauty of an angel in myth lies in her holiness and kindness, and the beauty of angels in white lies in her warmth and smile. In the new century, especially after China's accession to the WTO, our work is facing new environment, new opportunities and new challenges. I want to create a new image of nurses in the new era, so I want to start from the heart, from the heart! ~
It is often said that "the eyes are the windows of the human mind", and the misuse of human emotions can be shown in the eyes. What people want to see more is the fiery eyes of medical workers and the sincere smiling face behind the white mask. Shaping a new image of a city is inseparable from the image building of all walks of life and the new changes in all walks of life. As a "window" industry, the health department affects and embodies the new image of a place. Shaping the new image of medical staff is inseparable from the joint efforts of doctors and nurses. We should not only innovate with keen insight and keen observation, but also have tenacious will and perseverance, be down-to-earth, work hard, constantly improve ourselves, enrich ourselves, emancipate our minds, change our concepts, be good at learning, learn from each other's strengths, and practice the nursing model from case nursing to group nursing. Every new way of working is the inheritance of the original way of nursing, in order to provide patients with more comprehensive, holistic and systematic services! Start from the heart and treat each other sincerely.
As a nurse in the new era and a member of Jiangxi medical staff, I must conform to the requirements of the times, make unremitting efforts, contribute to shaping the new image of Jiangxi medical staff, add luster to the overall image construction of Jiangxi medical staff, keep up with the pace of health reform and development, and work hard to realize the grand cause of Jiangxi's rise in central China! ~ * * * Page 2, current page 2 12
Sincere speech 3 Dear teachers and classmates:
Hello everyone! Socrates said that "the happiest thing in the world is to fight for the ideal". I always had a dream when I was young, even in high school, but I never fought for it. After I went to college, I gradually realized that I had to work hard to achieve something. The meaning of life is to fight for your own ideals. Life is like a journey, and the ideal is the route. I lost my way and had to stop. But it is not enough to have ideals. We should not indulge in fantasy, but take practical actions. Even if I sketch the future better, it's just a castle in the air!
In fact, in my middle school days, I have read or heard a lot of information about college life. Some people say that college life is rich and colorful, while others say that college life is boring and a waste of youth. Perhaps, the latter is more. Yes, in fact, they are right, because they say it is because of real experience, and the two are not contradictory. This is because in college, some people really live a full and happy life and deeply miss this piece of pure land that they think can never be repeated for life. Some people are disappointed as soon as they step into the campus, and feel that everything is different from what they imagined. Since then, I have been muddling along. When I finally woke up, I suddenly realized that college seemed to pass overnight, and my precious youth also passed away. Remember, only those who regret going to college for several years, no one will regret going to college. Even those who demoted his alma mater to a hell on earth at school will often be filled with emotion and even burst into tears when they recall their college days many years later. No matter what your future college life is like, at least you should always remind yourself that there is only one college stage in life.
Now I have been in college life for almost half a year! At first, I lived a life of 3. 1 almost every day, attending classes, eating and surfing the Internet in the dormitory, which made my college life aimless and made me lose my previous ideals. Looking at those students who are eager for knowledge and yearning for future college students, they attach great importance to every class and will try to sit in the front row, hoping to hear more clearly and interact better with teachers. I didn't want to waste my college life at first! I must study hard in college. I think knowledge can be conquered, but only I can't be conquered. So in my later study, I spent time in the library, during which my thoughts became more mature! From then on, I firmly believe that if you want to make progress, you must first conquer yourself. Knowledge and problems are not terrible, but laziness.
In my current semester, I rearranged my study and rest time. Good mood and rest have promoted my study, so that I can always maintain a good mental state, listen carefully in class, walk with the teacher, and try to sit in the front row in every class, which has also improved my learning efficiency and made me feel that I have gained a lot of knowledge and friends at the end of my freshman year.
Finally, I want to say: thinking is the driving force of a person's progress, which breeds honor, strength and even life. Ideal is the master of all things in the world and plays an inestimable role in life. We should set up our own ideals and make clear our goals. Entering the university is a brand-new environment. We left home, left our parents, and all our lives have to be taken care of by ourselves. Faced with all kinds of temptations from society, we feel novel. Some people say that society is a big dye vat, but the influence of the environment is an objective factor after all. The key lies in ourselves. If you want to get rid of mud, you must restrain yourself, be strict with yourself, have noble moral character and sentiment in the way of being a man, and learn to treat people while acquiring knowledge. Treat people sincerely, even in a materialistic society, we should constantly strengthen personal cultivation and self-cultivation, not be influenced by bad environment, standardize our behavior with our own life goals, develop good habits of life and work, maintain purity when we first entered school, and not deviate from our own life principles.
The road of life is very long. There are days full of flowers, rainy days, days surrounded by applause and laughter, and lonely times. When we inevitably encounter setbacks and confusion and reach the bottom of our lives, the only way is to sort out our feelings, strengthen our ideals and beliefs and move on. Lincoln said: Everyone should have an indomitable sense of mission and perseverance. It is everyone's responsibility to work hard. I have patience, persistence and faith in this responsibility. We should all keep faith. I am here today not to let everyone here learn from me, but as an example of an underachiever. I believe I did it, and so can you.
My speech is over! thank you
Dear judges, leaders and comrades,
Hello everyone!
First of all, I would like to thank all the leading comrades for trusting me and giving me the opportunity to speak here. The topic of the speech is "Hard work and sincere service". Because I think, as a telephone manager of a mobile company, if you want to realize your life value and contribute to the development of the mobile company, you must be recognized and satisfied by your customers, which requires hard work and sincere service.
In the process of vigorous development and great achievements of mobile companies, as a telephone manager, I know my responsibility and mission, and that is to work hard. Every day when the warm sunshine shines on the earth, I start to work hard all day, thinking about how to do a good job, how to serve customers and how to make my own contribution to the development of mobile companies. The reason why I am so serious about my work, so patient and meticulous, so diligent is because I have a strong sense of mission and responsibility. For the honor and development of the mobile company, I want to do every job well, serve every customer well, let my life shine in an ordinary post and add color in my diligent work.
Sincere service is not an empty concept, but a guiding symbol and a real content. It is to strengthen the cause of mobile companies, enhance market competitiveness, be in an invincible position and develop continuously, so that every customer can feel the high-quality brand and service of mobile companies. Small phones connect the big market. My telephone manager had a heart-to-heart talk with thousands of customers in Qian Qian. I am the invisible window unit of the mobile company. My words and deeds directly represent the image of the mobile company, which is related to the development of the mobile company's business and the maintenance of the cooperative relationship between customers and the mobile company. In order to make every customer feel at home when connecting my phone and enjoy my warm and thoughtful service, I have carefully studied all the businesses of the mobile company and answered all the inquiries with excellent business skills, so that customers are satisfied without any doubts; I seriously study the knowledge of civilized telephone language, make myself speak clearly and fluently, and make customers sound warm and comfortable. This is a kind of beautiful enjoyment, and I maintain good business relations with mobile companies. I do sincere service because I know that mobile companies are a service industry. In the current fierce market competition, sincere service is the starting point and destination of my work as a telephone manager, and all customers should be served as God. My telephone manager's job is to satisfy every customer, enjoy warm and thoughtful service, feel the warmth and happiness of a harmonious society, and promote the sustained and rapid development of mobile company's business.
Dear judges, leaders and comrades, my speech today is not grandiose, wonderful and wonderful, but I have shown my sincerity and my attitude and will. I am willing to put my intelligence, intelligence, hard work and sweat into the practical work of the telephone manager, so as to be diligent and sincere in service, write a beautiful life in an ordinary post, and dedicate my true feelings and love to every customer!
My speech is over, thank you!