1. Call the rookie customer service hotline 95 19666, and press the No.2 key to enter the station service for feedback and complaints. Find the phone number of the headquarters of the courier company, go to the customer service department to explain the situation and ask related questions.
2. Fill in the correct courier number, specific information and courier station information in the website APP to make a complaint.
3. Call the consumer complaint hotline 123 15 or make a complaint through the national platform 123 15. There is a consumer transaction relationship between users and express delivery stations. If it is the service quality problem of the express station, you can complain to 123 15.
The possible consequences of complaining about courier companies include fines, suspension of business for rectification and other penalties. The specific consequences depend on the content of the complaint, such as service quality, commodity damage, logistics timeliness and other issues.
At the same time, the complained logistics company will also be affected by its reputation. If consumers are dissatisfied with logistics companies, they may leave negative comments on social media or platforms, which may have a negative impact on the reputation and business of logistics companies.
Therefore, logistics companies should provide quality services, timely and accurate logistics information, and maintain good communication with consumers. This helps to build the trust of consumers and improve the reputation and business of the company.