Contract protection rights and interests
When buying goods, you must sign a contract. Contract is an important means to protect consumers' rights and interests. The contract shall specify the brand, model, quantity, price, delivery time and other key information of the goods. If the seller violates the terms of the contract, the consumer has the right to claim compensation.
Identify dealers
In the building materials market, many stores are brand dealers and have no actual inventory. When buying goods, consumers should know the situation of dealers and avoid being cheated. If the dealer is found to be fraudulent, consumers can complain to the Consumer Protection Association or the industrial and commercial department.
penal sum
If the seller violates the terms of the contract, the consumer has the right to claim compensation. According to the terms of the contract, "this confirmation form is confirmed by both the supplier and the buyer, and neither party has the right to change it at will" and "this business will take effect as soon as the deposit is delivered. If either party breaches the contract, it will be compensated by double deposit, and the seller will compensate the consumer with double deposit.
Ways of safeguarding rights
If consumers' rights and interests are infringed, they can defend their rights through various channels. Consumers can complain to the consumer protection association or the industrial and commercial department, or solve the problem through legal channels. In the process of safeguarding rights, consumers should keep relevant evidence to prove that their rights and interests have been infringed.
Find the real master.
When consumers encounter problems, they should find real shopkeepers to solve them. Dealing with the so-called manager does not necessarily have substantive results. Sometimes we make a big fuss, and the other party may be more cautious, because most businesses want to avoid too many disputes.