If you want to complain about the driving school, you need to master certain skills, especially remember these points:
1. It is unfounded to collect relevant evidence before filing a complaint. Only evidence can prove some illegal acts of driving school. If there is no conclusive evidence, even the result of the complaint will not be as you wish, and you may even suffer. Therefore, before you complain, you should collect favorable evidence, such as audio and video.
2. communicate with the driving school first. If you encounter some unreasonable operations in the driving school, you can consult the relevant person in charge of the driving school first, and then complain to the government department to understand the cause of the matter and avoid unnecessary troubles caused by ambiguity. If the driving school can't give a reasonable explanation, which affects the interest negotiation of the students, this situation can further safeguard rights.
3. To master the complaint hotline, the driving school department can first find the Transportation Bureau, which is the direct boss of the driving school. Generally speaking, it is easiest to find a direct supervisor if you have any questions.
Which department did you complain to about unreasonable driving school fees?
You can find the transportation management department or the driving test section of the local traffic police detachment to coordinate the disposal. If the driving school refund is unreasonable, you can call 123 15 to complain. The driving school is run by the Transportation Management Bureau, the competent department of driving school. Therefore, unreasonable refund of driving school fees should be complained to the Transportation Management Bureau, the competent department of driving school. As long as the driving school violates the rules and the operation is not standardized, you can complain. If there is no special agreement between the trainees and the driving school, the driving school will refund other fees to the trainees after deducting all the remittance fees and actual training fees.
1. You must keep the original invoice when you register for driving school. Once lost, the refund will be in trouble. Invoice in quintuplicate,
The first copy is a stub, which should be kept in the student file, and the other copy should be kept by the students themselves, so be sure to keep it well. Once it is lost, there will be problems with the refund, because this part needs to be communicated with the financial department when refunding the fee.
Driving school refund has the following situations:
2. Those who fail to take part in the medical examination or fail to pass the medical examination after registration will be charged 50 yuan service fee.
3. Those who have passed the physical examination and obtained the driving school status, but have not applied for the subject-1 appointment examination application form and asked to drop out of school will be deducted 150 yuan. 3. For those who have applied for the appointment examination of Subject 1 at the driving control office and participated in the theoretical training organized by the driving school, but have not participated in the examination of Subject 1 and asked to drop out of school, 150 yuan will be deducted for filing, service fee and theoretical training.
4. If a subject fails the exam and asks to drop out of school, 250 yuan's filing and service fees will be deducted, and the theoretical training fee will be 150 yuan.
5. If a subject is required to drop out of school after getting on the bus after passing the examination, in addition to deducting the filing and service fee 250 yuan and the theoretical training fee 150 yuan, the real vehicle training fee 80 yuan will be deducted according to the training hours (subject to the timing of C card).
6. If the elective course has passed the exam and the fee has been refunded before the road test, the tuition fee will not be refunded. Driving school is an enterprise, and making money is the purpose. Unwilling to refund the fee. It is no problem for you to ask for a refund, but the amount of the refund may be lower than you expected. At present, there is no driving school fee refund standard, so we can only negotiate. If you are not satisfied with the negotiation result or the negotiation is fruitless. You can complain to the Transportation Management Office of the Transportation Bureau, the competent department of driving school.
To sum up, students who want to complain about problems must think twice. Many students are impulsive when they are angry, which is not conducive to solving problems. The best way to solve the problem is to be calm and pragmatic, and only by using legal weapons can we defend our legitimate rights and interests.
Legal basis:
Article 20 of the Road Traffic Safety Law of the People's Republic of China
Motor vehicle driving training should be socialized, and the competent transportation department should put on record the management of driving training schools and driving training classes, and strengthen the supervision of driving training activities.