As long as citizens dial this number before going out, they can choose the best travel route and learn about travel information. Beijing traffic service hotline * * * has 50 seats for manual answering. You can query all traffic travel information by dialing a number "96 166".
For public transport problems, both citizens and passengers can call "96 166". It is reported that the bus service hotline is an important window for citizens to contact the public. Through the hotline, the public can learn about travel information, consult routes and supervise complaints, and provide suggestions for the public transport industry, which has played a positive role in improving the quality of public transport services.
Positive list of bus services:
(a) the passenger car to maintain good performance, midway failure frequency is not more than 5 times/ten thousand kilometers.
(two) the doors and windows of public transport vehicles are in good condition, and the switch is flexible, safe and reliable.
(3) There is no damage or deformation of the inner and outer skins of the roof and body.
(four) the bus service logo is eye-catching, complete and easy to identify.
(five) floors, steps, seats, cars to maintain complete and reliable facilities.
(six) vehicle service terminal, station announcer, card reader, coin box, electronic display screen, video monitor, vehicle lighting and other facilities are in good condition and effective.
(seven) after the bus arrives at the terminal, after the passengers get off, tidy up the vehicle hygiene and check whether there are any items left by the passengers on the bus.
(eight) safekeeping of passengers lost items, and actively cooperate with the owner to claim.
(9) The ceiling, coaming and floor of the bus shall be clean, the glass shall be bright, and there shall be no dust, phlegm, dirt and scraps of paper in the bus. The garbage container in the bus shall be cleaned in time without peculiar smell.