1, first open the little red book app software, and then log in to your little red book account;
2. After entering the home page of Little Red Book, select "I" in the lower right corner. After entering, you can see the message button with three horizontal lines in the upper left corner, and click Enter;
3. Then a menu bar will appear on the left side of the page, and select the "Help and Customer Service" option;
4. You can choose the category you want to consult according to the options prompted by the system after entering. There are two types here, one is the shopping mall problem, and the other is the community problem. Shopping mall problems are generally encountered after shopping in Xiaohongshu Shopping Mall. There are some order problems, and community problems are problems when using the little red book app;
5. For example, you can click the delivery time option. After entering, you can see "Contact Captain Potato" at the bottom of the page;
6. At this time, you will be prompted to select an order for consultation, and there will be an option of "Consult customer service" after selection;
7. After clicking, enter the question to be consulted in the search box below and send it directly to customer service to contact manual customer service.
Through these methods, you can find the contact information of manual customer service.