What does the information work theory of secretarial science include? Specific outline! thank you

First, the contents and characteristics of secretary information work

(A) the secretary's information work content

1. Policies and regulations

Step 2 explain

3. Historical information

4. Actual situation

Comparative information

6. Social information

7. International information

8. Business information

9. Scientific and technological information

10. Historical materials

1 1. Economic information

(B) the characteristics of the secretary's information work

1. Pay special attention to political, overall and ominous information.

2. Serve the decision-making and management of leaders and the central task.

3. The extensiveness of information content

Second, the types and collection of secretary information

(A) the types of secretary information

According to different standards, it can be divided into many categories:

According to the nature of information sources, information can be divided into natural information and social information.

According to the forms of information, it can be divided into language information, text information, audio-visual information, computer language information and microform information.

According to the social fields involved in information content, it can be divided into political information, economic information, cultural information, educational information, military information, scientific and technological information, sports information and so on.

According to the direction of information source, it can be divided into horizontal information from parallel units and vertical information from system units.

According to the stable state of information, it can be divided into static information and dynamic information.

According to the function of information in secretarial work, it can be divided into forecast information, dynamic information and feedback information.

(2) Methods of collecting information

1 observation method

2. Questionnaire method

3. Reading method

4. Query method

5. Network law

6. Scaling method

7. Exchange method

Three. Arrangement, transmission and storage of secretary information

(A) Information collation

1. Information classification

2. Information screening

3. Message check

(2) Information transmission

1. Information transmission direction (inward transmission, outward transmission)

2. Information transmission mode (mainly language, text, telecommunications, image transmission)

(3) Information storage

1. Links and steps of information storage (four steps of registration, coding, storage arrangement and storage)

2. Information storage methods (manual storage, computer storage, electronic storage, microfilm storage)

Fourthly, the development, utilization and feedback of secretary information.

(a) information development

1. Main forms of information development

There are briefings, indexes, catalogues, abstracts, information manuals, newsletters and research reports.

2. Basic ways of information development

The basic method is to write information.

3. Information development methods

On the basis of mastering a large amount of information, according to the needs of secretarial work such as management and decision-making, using scientific research methods, this paper systematically summarizes and sorts out the existing information, judges and predicts the development trend of things, and provides comprehensive and high-level information to better serve the work.

4. Types of information development

There are mainly the development of primary information, secondary information and tertiary information.

(2) Information utilization

Information utilization is a way to provide information resources collected, processed and stored to users through various effective ways and methods, and give full play to the role of information. Information utilization services mainly include information retrieval services, information processing services, thematic inquiry and utilization services, information consulting services and network information services.

(3) Information feedback

In all work, the secretary should keep abreast of feedback from all sides, collect opinions and suggestions from relevant parties on management measures, and pass them on to decision makers through briefings, summaries, meetings and other appropriate means.