How long Taobao customer service doesn't reply is overtime.

The seller may not reply because he is busy, so he can try to contact again another day. Not replying doesn't mean he won't deliver the goods. Shopping in Taobao rarely encounters overtime delivery. In addition, let's see if there is another delivery time on the page when placing an order. If not, the system defaults to 48 hours. If the seller fails to deliver the goods within the time limit, he can initiate a complaint about the non-delivery of the goods according to the agreed time.