First, the service content
1. Examination information query: provide information on the time, place and registration method of various examinations, including college entrance examination, senior high school entrance examination, self-taught examination and completed examination.
2. Policy consultation: answer candidates' questions about enrollment policy, examination outline and registration conditions.
3. Examination registration: guide candidates to complete the registration procedures for various examinations and provide registration precautions.
4. Examination guidance: provide examination guidance materials for candidates, and recommend appropriate guidance institutions and courses.
5. Results query: Assist candidates to query test results and provide results ranking and analysis.
6. Admission inquiry: provide college admission scores, admission results and other information to help candidates understand the admission situation.
7. Protection of candidates' rights and interests: Answer the rights and interests problems encountered by candidates in the examination process, such as cheating treatment and performance objection treatment.
Second, the service characteristics
1, Professionalism: The staff has rich knowledge of examination policies and information, and can provide professional answers for candidates.
2. Timeliness: The recruitment office will update all kinds of examination information in real time to ensure that candidates can grasp the latest developments at the first time.
3. Personalization: Provide targeted suggestions and solutions according to the individual needs of candidates.
4. All-round: it covers all-round services such as exam registration, score inquiry and admission inquiry to meet the needs of candidates in all aspects.
5. Intimate service: The staff is enthusiastic and patient, providing intimate and thoughtful service for candidates.
Third, the dialing precautions
1. When calling, please make sure that the number you dialed is the official number of Jinzhou Recruitment Office to ensure the accuracy of the information source.
2. If there is waiting during dialing, please wait patiently and don't hang up, so as not to affect the subsequent call.
In order to answer your question better, please state the question simply and clearly, so that the staff can know the situation quickly.
If you need further information, please call the recruitment office at any time, and the staff will answer your questions.
Fourth, service hours.
Monday to Friday: 8: 30 am-165438+ 0: 30 pm, 65438+03: 30 pm-65438+07: 00 pm.
Saturdays, Sundays and holidays: Limited services are provided during duty. Please pay attention to the announcement of official website for specific time.