1. Pre-sales services include consulting services, sales preparation and promotion. Mainly provide various services for customers before buying a car, and promote customers' car purchase decision.
2. Sales services include reception, consultation, display, promotion, test drive, car delivery, etc., mainly to provide various services for customers in the process of car purchase and help customers successfully complete car purchase.
3. After-sales service includes maintenance, emergency rescue, consultation and complaint handling. Mainly provide various services for customers after buying a car to ensure the normal use of the vehicle and customer satisfaction.