So now it involves a question, that is, how credible is it to consult customer service when buying something again? Personally, customer service is the main responsibility. It is best to communicate with the seller before buying, and negotiate the possible problems of the purchased goods in advance, so that if any problems are found when receiving the goods, there will be a basis for handling them. If you want to go to Taobao, you'd better go to Taobao Mall, because most of the goods in Taobao Mall are genuine. Also, it is best not to buy clothes online, which is just my personal opinion. Personally, I think I should communicate with the seller and read the comments of the store before buying. Equivalent to credibility. You won't buy it until I introduce it to you. If you cheat, you will know when you receive the goods. If it is different from what you said, it will definitely be refunded, and the freight will be paid by the merchant. You wouldn't do that.
Pre-preparation-sincere refund
At the beginning of March, Jinhua Xiaoyi received a strange phone call. The woman claimed to be a staff member of "Taobao Customer Service" and reported an order for a dress that Xiaoyi had just placed. Then she said that the skirt stinks because many people reported it. After inspection, it was found that formaldehyde in clothes exceeded the standard. Now it's off the shelf and needs a refund to Xiao Yi. However, "Taobao Customer Service" said that because Xiaoyi's sesame credit rating is too low, it is impossible to refund normally. Xiaoyi needs to install an "installment" APP on his mobile phone, and then complete the refund after receiving the deposit on the APP.
Sellers with such a "conscience" can rarely find problems and refund in time, but this is actually a routine.
The buyer took the bait ― cheated him out of his money.
Xiaoyi installed and received the deposit according to the instructions of "Taobao Customer Service", and then Xiaoyi found that his personal Alipay balance was indeed more than 3,500 yuan. About half an hour later, "Taobao Customer Service" called again and asked Xiaoyi to transfer the extra deposit she received back to their store, otherwise her refund would not arrive. Then I sent a QR code for Xiaoyi to scan. Xiaoyi didn't understand this, so she followed the steps of "Taobao Customer Service". Soon after, Xiaoyi found that the original balance of more than 22,000 in her Alipay had been transferred to the other Alipay. Xiaoyi found something was wrong and quickly called "Taobao Customer Service". I didn't expect that the other party had blacklisted her and couldn't get through. Xiaoyi realized that she had been cheated.
Even if you find countless good goods, the liar's means are really hard to prevent.
Finally, the bones of Di Shenglong's intangible cultural heritage master are posted here to remind online shoppers in Taonan and the whole country:
Anyone who receives a similar call to give you a refund, let you scan the QR code or install an APP, will hang up and refuse. A real refund doesn't require so many complicated operations.