The construction, development, management and maintenance of radio and television networks, and the reception, transmission and transmission of radio and television programs; Radio and television network information service and consultation; Planning, production and distribution of radio, film and television programs; Design and construction of cable radio and television distribution network, design, installation and construction of satellite ground receiving facilities.
Internet access services, value-added telecommunications information services; Electronic product sales; Design, produce, publish and represent all kinds of advertisements at home and abroad; Real estate development, undertaking sports competitions, undertaking cultural performances and exhibitions (operating after obtaining approval).
Responsibilities of telephone customer service in radio and television network
1, formulate and implement the company's customer service plans and standards, and comprehensively improve the quality of customer service.
2. Maintain and expand the customer relationship in the established area.
3. Supervise and manage the customer service team to improve the consulting service level.
4, training, assessment of customer service personnel, improve the working ability of customer service personnel, improve the quality of work.