What if Tik Tok customer service doesn't reply to the message?

When we use Tik Tok's app, most of us choose to ask customer service when we encounter problems, but sometimes the customer service doesn't reply. What shall we do? First of all, the customer service may be too busy, at the peak of the problem, and has not replied to you for the time being. You can wait. Or if you don't see it, you can try to remind the customer service several times to let him know the urgency of your problem. Repeated reminders can shorten your waiting time. Anyway, just wait patiently. I will definitely reply to you under normal circumstances. If it's really urgent and the customer service doesn't reply immediately, you can try calling the customer service hotline. The telephone connection rate is definitely higher than the information reply rate.