salesautomation
(telemarketing, clue documentary, inquiry and quotation management, competition management),
Service automation
(customer care, business consultation, technical support, complaints and suggestions, customer return visits),
contract management
(contract terms/templates),
office automation
Functional modules, such as.
Sales automation in one go
Telemarketing and other applications.
Pre-sale tool
Expand the potential customer base as much as possible, and continuously obtain a stable proportion of after-sales renewals.
account opportunity
Then through the customer's intention.
Sales follow-up
Efforts have finally contributed to the transaction of some customers. Customer mining-> guiding business opportunities-> sales follow-up (proposal/quotation/interaction)-> order/contract-> delivery/collection ... This is based on
Sales funnel model
Application of sales automation of Guanchen CRM based on principle
You can set that business personnel at the same level cannot see each other's customer business data; The competent manager can assign customer opportunities to subordinates and check and comment on all process records (document progress/trend, existing problems and countermeasures, expenses, next action plan, etc.). ) subordinates follow up customer opportunities at any time.
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