B2B platform. For example, Alibaba, made in China and global sources.
Exhibition at home and abroad. For example, Canton Fair, HK Fair, Cologne Fair in Germany and Las Vegas Fair in America are held twice a year.
Free Google search. Search for customers by product keywords or industry keywords.
Customs data.
Register members on the free B2B platform and upload product information. TRADEKEY, EC2 1 and other free platforms.
There are several suggestions for tracking customers:
After receiving the inquiry, read the guest's email carefully, understand the guest's needs, and give a targeted reply (quotation).
Answering questions requires timeliness and accuracy. Timeliness: reply on the day of inquiry; Accuracy: the quotation should be based on market intelligence, neither too high nor too low. Guests usually place orders at the middle price.
For the received query, classified (hierarchical) tracking is required.
For guests with clear needs (Class A guests), you can focus on tracking. It is suggested that after sending the quotation, call the guest within 5 minutes to confirm whether the quotation has been received. Anything else you need? Class a guests are advised to contact once a week;
Class B guests are not clear about their needs (such as asking for a full catalogue) and can be tracked once a month;