First, the traffic police hotline
Xiamen traffic police department has a special hotline, which citizens can call to communicate with traffic police staff in real time and consult various problems in traffic management. The hotline provides 24-hour uninterrupted service to ensure that citizens can get timely help and answers at any time.
Second, official website online consultation
In addition to telephone consultation, citizens can also visit official website, a traffic police department in Xiamen, for online consultation. There is an online consultation window on the website, where citizens can enter their own questions or doubts, and the traffic police staff will reply in time and provide corresponding answers and suggestions. This method is not only convenient and quick, but also allows citizens to check the historical consultation records at any time for future reference.
Three. Scope of consultation content
The online consulting service of Xiamen Traffic Police covers all aspects of traffic management, including but not limited to handling traffic violations, handling driver's licenses, annual inspection of vehicles, handling traffic accidents, and inquiring about road traffic conditions. Citizens can choose the corresponding consultation content to ask questions according to their own needs.
Fourth, the significance of consulting services
The 24-hour online consultation service of Xiamen traffic police not only improves the public's understanding of traffic management policies and regulations, but also enhances the public's trust and support for traffic management. By answering citizens' questions and puzzles in time, the traffic police department can better serve the citizens, maintain traffic order and promote traffic safety.
To sum up:
Xiamen traffic police provide 24-hour free online consultation service, and citizens can get information and help in traffic management by calling the hotline or visiting the official website for online consultation. This service mode is convenient and quick, and can effectively solve the problems and doubts encountered by citizens in traffic management.
Legal basis:
Road Traffic Safety Law of the People's Republic of China
Article 3 provides that:
Road traffic safety work should follow the principle of management according to law and convenience for the masses, and ensure orderly, safe and smooth road traffic.
Regulations of the People's Republic of China on the Implementation of Road Traffic Safety Law
Article 2 provides that:
Local people's governments at or above the county level shall establish and improve the road traffic safety coordination mechanism, organize relevant departments to conduct traffic impact assessment on urban construction projects, formulate road traffic safety management plans, determine management objectives and formulate implementation plans.