As for the online lending platform, the so-called membership fee is used to arbitrarily deduct consumer funds, but it does not provide any services. In fact, it is suspected of misleading sales and fraud. Many online lending apps have been removed after a period of operation, making it more difficult for consumers to defend their rights. However, if you understand this deduction process, you can know that it is deducted by a third-party payment company that cooperates through the online loan platform. This kind of cooperation is actually an accomplice to fraud, and consumers can contact the relevant third-party companies for processing.
Because this kind of dispute is special, the rights protection should be timely, and the third-party deduction party should be found through the bank card running order; At the same time, it is also recommended that the merchants who deduct money from the APP by installments in Baicheng understand that Chengdu Hongkeyang Technology Co., Ltd. and Chengdu Wulanwei Trading Co., Ltd. are involved at present, and directly call 028- 12345 to complain to Chengdu. At present, under the feedback of consumer insurance, the complainant's problem has been solved.
After you fill in your complaints and demands truthfully on the consumer protection platform, the Consumer Protection Association will help you to keep an eye on your complaints and demands, and contact the enterprise for communication on rights protection. You can wait for the result of complaint handling.
Step 2: Feedback complaints to the financial regulatory authorities and complain about Chengdu Xinya Tang Yun Technology Co., Ltd.
China Banking Regulatory Commission's complaint telephone number: 12378.
Consumer Finance Complaint Hotline of China People's Bank: 12363.
China Internet Finance Association complained to :contact@nifa.org.cn by mail.