When people use natural gas at home, there will be some emergencies, such as gas card can not be recharged, gas leakage, gas card failure and so on. They can all ask for help through the customer service hotline. The gas company will overcome all difficulties, stick to 24-hour online service, provide satisfactory service to gas customers in the province at the first time, do a good job in customer consultation and explanation, eliminate potential safety hazards, solve the problem of gas use, and take various measures to adhere to the line of serving people's livelihood.
Strive to solve various problems in the process of gas consumption by users. Since the hotline was opened, gas companies have taken various joint measures to strengthen their business capabilities, improve work efficiency and service level, effectively meet the gas demand of the majority of gas users, and create a good business environment for obtaining gas.
Safe use of natural gas
1, one opening and three closing
After using gas, turn off the switch and valve in front of the furnace to prevent gas leakage. If you go out for a long time, you need to close the valve in front of the table.
2. When using gas, people should not stay away.
In the process of using the cooker, people can't stay away from it, so as to prevent gas leakage caused by the flameout of the cooker caused by boiling soup overflow or wind blowing.
3. Always check whether the hose connector is fixed with clips and whether the hose is aging and cracked.
Pay attention to inspection and timely maintenance in daily use to prevent gas stoves from leaking. The most prone parts are the gas meter shell, various connection points on the gas pipeline, gas cocks, hoses, etc. When the gas leaks to a certain concentration, it will explode when it meets an open flame.
4, long-term use of gas must pay attention to ventilation.
If the kitchen is not well ventilated, the oxygen in the kitchen is insufficient after using the gas stove, which is easy to cause carbon monoxide poisoning. It is understood that if a binocular gas stove is installed in a kitchen with a volume of less than 6 cubic meters, it should be ventilated at least 5 times per hour. It is best to install an exhaust fan in the kitchen to let the air circulate.
5, found the smell, immediately open the doors and windows, and timely call the gas company for maintenance.
If you find an odor near the gas stove, you must open the window immediately and report to a safe place in time. At the same time, it is forbidden to bring all kinds of kindling into the room, and don't switch lights, smoke or make phone calls on the spot to avoid gas explosion.