What should I do if I find that my mobile phone number is wrong after shopping on Taobao?

If it has not been delivered, you can modify it on the background order yourself; If it has been delivered, you can contact customer service to help you modify it. Let's talk about these two methods:

Version 10. 16. 10

Method 1: Modify yourself before shipment.

1, open the mobile phone Taobao, click on my Taobao, and then click to deliver the goods;

2. Click to modify the address;

3. If there is a correct address and mobile phone number here, just tick it and click Submit to modify it; If not, click Add New Address;

4. Enter it, and fill in the delivery address and other information. This address can be the original address when the order was placed. Remember the mobile phone number and fill in the correct number here, and click Save;

5. Go back to this page, check the new address just added, and click Submit to modify;

6. The system will prompt that the address has been modified successfully, so that the mobile phone number has also been modified successfully ~ Just wait for the seller to deliver the goods, and the seller will place an order for delivery according to the new address.

Method 2: Contact the seller for modification after delivery.

1. Enter this order page according to the first and second steps above, and click the middle position of the order;

2. Enter the order details page and drop down to find the contact seller;

Enter the content in the chat box and tell the customer service that your mobile phone number is wrong. As long as the correct number is sent to ta for modification, the customer service will contact the courier for modification.

In fact, you can contact customer service directly to modify it without delivery, which is much more convenient than modifying it yourself. You can't operate it yourself after delivery.