At the top of every page, you can see the question input box of "I want to ask a question". Enter your question in the question input box.
For example, enter "which foods should not be put in the refrigerator?" , and then click "I want to ask a question"
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Fill in the details of the question and offer rewards.
Next, you enter the problem details processing page, where you can further deal with your problem in detail:
A: Explain the problem in detail:
You can describe your problems in detail to get the best and most targeted answers from netizens.
For example, "anti-virus software didn't call the police. I was poisoned, and I couldn't find the virus. There were not many open programs, but it crashed frequently today. What is the reason? "
B: set the problem classification
Please remember to choose the most appropriate classification for your question, because only in this way can your question be answered correctly in the first time.
Our system will automatically analyze and classify your problems, but it is very likely that you are not satisfied with our classification. You can modify the existing classification here.
C: Set up bonus points
Setting a reward score can make your problem get more attention. Of course, the higher the reward score, the higher the attention.
Please note that if reward points are set, the reward points will be deducted from your points after you select the best answer and awarded to the respondent with the best answer.
D: set anonymity
When some questions belong to your personal privacy, you can set up anonymous questions, so that your user name will not appear on the question page, but will be replaced by the word "anonymous".
E: Click the "Submit Question" button at the bottom of the page, and your question will be submitted successfully.
Please note that your question does not violate the content of "knowing principle", otherwise the question will be edited and deleted, and 20 points will be deducted. If the circumstances are serious, "Know" has the right to punish him by closing part of his authority, suspending or even deleting his account.
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Wait for a reply
The rest, just wait for enthusiastic netizens to answer your questions.
Check your problem in the following ways:
1. Go to the "My Question" in the personal center, which is a more convenient and quick way.
2. Browse and find the category of your question.
3. Enter the title of the question in the search box at the top of the page to search.
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How to answer?
A: When browsing the question page, you can answer it directly;
A question can only be answered once; You can modify your answer before the question becomes solved.
B: If your answer refers to other books, web pages and other articles, please be sure to indicate the source; In the event of an intellectual property dispute, the respondent shall bear corresponding legal responsibilities.
Check your answers in the following ways:
1. Go to the "My Answer" in the personal center, which is a more convenient and quick method.
2. Browse to the category of the question you answered.
3. Enter the title of the question you answered or the keywords contained in the answer in the search box at the top of the page to search.
Please note that your answer must not violate the "knowing principle", otherwise it will be edited and deleted, and 10 will be deducted. If the circumstances are serious, "Know" has the right to punish him by closing some of his rights, suspending or even deleting his account.
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How to deal with this problem
After asking questions, please remember to deal with your questions within 15 days, otherwise it will disappoint the enthusiastic netizens who answered your questions. As punishment, we will deduct 20 points from you. You can choose the following methods:
1. Take the answer: choose your most satisfactory answer as the best answer and end the question;
1) The answer you choose is the answer to the question; At this time, the state of the problem becomes "solved", forming new knowledge of "knowing";
2) Accepted respondents can get 20 system rewards and the points you provide as rewards.
3) When you adopt the answer, you can comment on the answer, and when you want to express more thanks to the respondent, you can add reward points.
2. Question supplement: You can add details to your question and get a more accurate answer;
3. Increase the reward: increase the reward points to increase the attention of the problem. At this point:
1) If the end time of your question is less than 5 days, the system will automatically increase the validity period of the question to 5 days;
2) If your question is more than 5 days away from the end time, the end time will not change.
4. Hold a vote: If you don't know which answer is the best, you can let netizens vote for the best answer;
You can choose 2-3 candidate answers. When the voting time reaches 3 days, the voting will automatically end. At this point:
1) If the number of voters exceeds 5, the system will automatically select the answer with the most votes as the correct answer;
2) If the number of voters is less than 5, the question will be closed automatically.
5. No satisfactory answer: When you feel that there is no satisfactory answer, you can directly end the question and close the question.
We remind you that if you choose the operation of "no satisfactory answer", in order to protect the interests of the respondents, if you already have the answer,
Reward points for questions will not be refunded. If you lose points, we hope to get your understanding.
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Why was the question closed?
1. If the questioner fails to deal with the question within 15 days (choose the best answer, extend the effective time of the question by offering a reward, setting a vote, choosing an unsatisfactory answer, etc.), and the question has no answer, the question will expire and be automatically closed by the system.
2. If the number of voters who enter the voting process after 3 days is less than 5, the question will be automatically closed by the system.
3. If the questioner has no satisfactory answer to a question, the system will automatically close the question.
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How to deal with the problem of overdue
1. If the questioner fails to handle your question within 15 days (choose the best answer, postpone the question by increasing the effective time of the reward, set the voting, and choose no satisfactory answer), and the question has one or more answers, the question expires and enters the "solved" state.
2. In the "My Questions" in the questioner's personal center, these overdue questions with answers will be listed separately, and you can continue to deal with these questions (choose the best answer and choose the unsatisfactory answer).
3. You can get 10 points returned by the system for each overdue problem.
As long as you have overdue questions, you can't ask new questions in Know.