1. Promote products or services: Enterprises can promote their products or services to potential customers through VoIP, thus increasing their popularity and sales.
2. Collecting customer information: By communicating with customers through VoIP, enterprises can collect information such as customers' needs and feedback, and make corresponding adjustments to optimize products and services.
3. Order confirmation: The customer's order is confirmed by VoIP, which effectively avoids the waste of time and cost brought by traditional mail and fax.
4. Provide after-sales service: enterprises can reply customers' inquiries, complaints and other issues in time through VoIP to improve customer satisfaction.
5. Monitor market changes: investigate the market through VoIP and monitor the dynamics of competitors, so that enterprises can formulate corresponding coping strategies in time.
It should be noted that enterprises should abide by relevant laws and regulations when conducting internet telephone marketing, and must not interfere with customers' normal life and work by harassing calls.