12385 what is the national hotline for the disabled?
12385 the national service hotline for the disabled is a unified public service telephone approved by the Ministry of industry and information technology to provide policy advice, opinions and suggestions, life assistance and other services for the disabled. China Disabled Persons' Federation and provincial and municipal disabled persons' federations have built different levels of call centers (seats) to realize the "one-number service" for the disabled.
Acceptable range of 12385:
12385 The main functions are policy consultation, complaint request, opinions and suggestions, life assistance, etc. The business scope covers rights protection for the disabled, organization construction, social security, rehabilitation, education, employment, poverty alleviation, publicity, culture and sports, etc.