The tax office of the District Local Taxation Bureau has always regarded the construction of tax environment as an important content of work style. Especially since this year, under the great attention and unified leadership of the municipal and district bureaus, we have paid attention to understanding the spirit, grasping the essence and paying close attention to implementation. Through the construction of tax environment, we have effectively ensured the completion of the three major tasks of "controlling tax sources, strengthening tax collection and management, and providing quality services"; In the whole year, the full-caliber tax revenue was 654.38+0.7 billion yuan, and the social security fee income was 865.438+0.0 billion yuan, both exceeding the annual income plan; The tax office was rated as an "advanced collective" in the whole region, and its director, Comrade Wang Dage, was rated as a "model of civilized and high-quality service" by the provincial party committee. Great progress has also been made in other work of the tax bureau. Our specific approach is:
First, implement service standards and create a high-quality tax environment.
The solid foundation of the internal environment construction of the tax office benefits from our in-depth and comprehensive implementation of the service standardization system of this bureau, namely, "standardization of service environment, standardization of tax handling process, standardization of information inquiry, standardization of software and hardware configuration, and standardization of post responsibility assessment". In order to implement the "five standardization" system, we have made a comprehensive adjustment in manpower, material resources and financial resources. The director responsibility system shall be implemented in the service window construction, and comrades with excellent quality and strong sense of responsibility shall be enriched to the tax window to guide and lead the window staff to do a good job in window service. Configure all kinds of service facilities and equipment according to standards, focusing on two aspects: first, pay attention to details, and do a good job in service details such as reading glasses, convenient umbrellas and post-it notes; Second, pay attention to follow-up management and maintenance to ensure that all kinds of equipment and articles are maintained and updated in time to meet the tax needs of taxpayers. Increase investment in optimizing the tax environment. This year, the regional bureau once again invested funds to optimize and transform the tax office. Through the implementation of various standards, the tax office took the lead in passing the assessment of the standardized tax office of the provincial bureau and won the honorary title of "model family".
At present, the tax service of tax office can make taxpayers enjoy the tax process in pleasure through the standardization of service environment; Through the standardization of tax process, taxpayers can experience efficiency in a concise and vivid way; Through the standardization of tax inquiry, meet the diversified and personalized needs of taxpayers; Through the standardization of software and hardware configuration, taxpayers can clearly define the theme of the times in their services and feel the development of the times; Through the standardization of post responsibility assessment, the service quality for taxpayers is guaranteed.
Two, pay close attention to the efficiency of tax collection and management, and create a fair tax environment.
In the practice of tax collection and management, we deeply realize that strengthening tax collection and management and optimizing the environment are complementary: only by strengthening tax collection and management can we provide taxpayers with an environment of fair competition and development. In order to ensure a fair development environment:
The first is to strengthen the household registration. The tax office set up a clean-up team to ensure staffing; The working system has been formulated, and the cleaning objectives and key points have been defined; Determine a week to carry out cleaning work every month to ensure the cleaning time; This year, 2 10 households were cleaned up and rectified. By plugging the loopholes in tax collection and management, the fairness of the rule of law was ensured and the rights and interests of legitimate taxpayers were safeguarded.
The second is to strengthen tax source control. In the work of checking and approving tax sources, investigating tax sources, controlling projects, etc., we will strengthen cooperation with the departments of state taxation, industry and commerce, and extensively carry out information exchange and screening comparison of tax sources to ensure that both key tax sources and general tax sources have clear tax base, clear tax amount and clear existing problems. Through the effective control of tax sources, more than 5.7 million yuan of taxes were paid back in the whole year, which ensured a fair tax environment at a deeper level.
The third is to strengthen the settlement of tax arrears. Through careful planning, concentrate time, personnel and energy to comprehensively strengthen the management of tax arrears. Implement a comprehensive evaluation of key tax-owed enterprises, find problems, check the base, and implement the debt settlement plan. In the whole year, * * * paid more than 3.5 million yuan in tax arrears and handled 22 1 transaction of false debts, further purifying the tax environment.
Third, strengthen policy services and create a harmonious regional environment.
The tax office pays attention to the implementation of various preferential tax policies formulated by the state, and through policy services, people can enjoy the fruits of economic development, enterprises can get the benefits of policies and promote the harmony of social environment. In working practice:
The first is to grasp publicity. We combine the characteristics of the jurisdiction to carry out targeted policy propaganda. This year, in order to popularize preferential agricultural tax policies, a consultation meeting on tax policies of agriculture-related enterprises was organized, and a compilation manual of preferential agricultural policies was compiled and sent to taxpayers. In order to popularize taxpayers' rights and obligations, we actively invited NPC deputies and CPPCC members to carry out publicity activities on taxpayers' rights and obligations according to the overall unified arrangements, effectively protecting taxpayers' right to know. More than 4,000 copies of various policy publicity materials were distributed throughout the year. We have further strengthened our publicity activities through China Taxation magazine, Liaoning Radio and Television Station and other media.
The second is implementation. We seriously deal with customs clearance, audit and customs declaration, giving consideration to work efficiency and quality. In accordance with the "matters that taxpayers want the tax authorities to handle, the comprehensive service hall will handle them in one stop; The "closed" service mode, in which the tax authorities implement the taxpayer's matters and the tax administrators implement them in the front line, has realized that all kinds of application for examination and approval are accepted in the window, and all the follow-up procedures and procedures are transferred in the tax office according to the process, which makes the "one-stop" service worthy of the name and fundamentally solves the problem of taxpayers' "multi-head running". Throughout the year, * * * handled more than 20 tax reductions and exemptions, with tax reductions of more than 3 million yuan.
The third is to grasp feedback. In order to ensure the effectiveness and quality of the work, we will conscientiously carry out activities of reporting to taxpayers and stressing honesty, feed back the overall work, policy implementation and clean law enforcement to taxpayers, and take the initiative to accept the supervision of taxpayers. It is through our practical actions that taxpayers have established their trust in us and given us favorable comments. The tax office has been rated as an advanced tax office for many years. The harmonious relationship between tax collection and payment has promoted the stability and harmony of the regional environment, established a good image of local tax, and laid a solid foundation for the further development of tax work.
Fourth, practice tax culture and create a team development environment.
It is the direction and goal of the whole society to educate people and create a high-spirited and enterprising atmosphere. The overall situation takes "law enforcement should exceed responsibility, service should exceed effect, quality should exceed team" as the core concept, and "gathering knowledge for the people, gathering responsibility for the industry and gathering wealth for the country" as the code of conduct to form a standardized cultural system. As an integral part of the overall situation, the tax office pays attention to putting these ideas into the grassroots level and taking root at the grassroots level, so that everyone wants to be in one place and work hard in one place. In the process of practicing the culture of "four excesses and four lines", all comrades in the hospital actively participated in a series of colorful cultural activities such as "Hundred People Forum", "Style Interest Group", "Civilization and Etiquette Training" and "Reading on the Theme of Becoming a Talent". Influenced by the cultural environment, loving work, learning and life has become the main theme of the tax office. Especially in the "Strive for Excellence" activity, the Party branch of the Tax Office further played the role of a fighting fortress, led the comrades of the whole office to stand on their posts, pay attention to actual results, strive to improve service efficiency and practice tax information skills, successfully promoted the application and promotion of the "tax assistant" service software developed by our bureau, further established an interactive, diverse and diversified collection and management model with taxpayers, and continuously improved service efficiency. At the same time, the tax office also insisted on going deep into the community to carry out voluntary labor and serving the masses enthusiastically, which won the praise of the masses.
Through the practice of political style construction, we deeply realize that the environment promotes development and development improves the environment. The development of tax work can not be separated from internal norms and external harmonious environment, and can not be separated from people-oriented and quality-improving cultural atmosphere. In the future work practice, the tax office will pay more attention to the construction of tax environment, establish a new image in the mutual promotion of environment and development, complete new tasks and achieve new goals.
Deeds of Advanced Colleges and Universities (II)
Xxx, male, in * * * official party member, XXX unit XXX section chief. Since the second batch of advanced education activities in July this year, he has paid close attention to his own study and closely combined his study with his work. He loves his post, works hard, pursues progress and studies hard, and has achieved excellent results in advanced education activities.
First, take "learning" as the starting point, and think while learning.
Comrade XXX insisted on learning from beginning to end in the educational activities of maintaining the advanced nature of Communist party member, and achieved the goal of learning one step first, learning a little more and learning a little more. He carefully studied Hu Jintao's speech on June 5th, 2005+10/October14th at the special report meeting on maintaining the advanced nature of Communist party member in the new period, focusing on the advanced education reader 17 articles on maintaining the advanced nature of Communist party member. He can grasp the spiritual essence of every article, take study notes carefully, and how to further strengthen the ideals and beliefs of capitalism; Think about what to do now. How to further improve social security work in the new period: think about what to do in the future. How to do something, and earnestly perform the duties of a * * * party member. After careful study and deep thinking, I wrote five high-quality experiences. He thinks so and does so. As a native of party member, his advanced nature has been reflected in his practical actions. In order to overcome the contradiction between work and study, he spent more than half of the weekend studying. In July, due to his busy work, he arranged his study for the evening. To this end, he ignored a lot. My son is preparing for the college entrance examination next year, and his wife is resting due to illness, but he often studies late into the night. His work was fully affirmed in the study, inspection and acceptance of the social security branch.
Second, focus on the "belt" and take the area from point to area.
Lead by example and set an example first is the concrete embodiment of party member's advanced nature, which was fully reflected in XXX. He knows that XXX's work is very annoying, he also knows that the work is hard and tired, and he knows how heavy the burden on his shoulders is. Department staff work in the front line of the window, and their every move, words and deeds directly affect the image of XXX department and even XXX department. Treating every customer warmly, seriously, patiently and meticulously has become a constant warning to himself and all the staff in the department. He knows that it is not enough to rely on one person's strength to make the work of the department not drag down the whole unit, but to gather the strength of the whole department.
The payment of endowment insurance for freelancers, individual industrial and commercial households and employees who terminate labor relations involves thousands of households. It is a top priority for XXX to do a good job in the bill settlement of nearly 30 thousand individual payers. In order to do this job well, he not only made it clear that there are two full-time ticket makers in the settlement hall all the year round, but also added a comrade to help with the billing during the peak charging period. Every year in June and July, there are always people in front of the payment window of the social security settlement hall, and sometimes there are long queues, and the telephone on the upstairs desk often rings. As long as he is trapped in this "circle" as soon as he goes to work, he is faced with the restructuring, bankrupt enterprises and individual payers who follow him. While handling the arrears inquiry, base declaration and business settlement of the insured enterprises, he organized the work of the front desk window to ensure the orderly payment and settlement.
In addition to carefully organizing and arranging the work of the department, XXX also sets an example and influences the employees of the department with his words and deeds. He pays great attention to the role of young people's eagerness to learn, and also pays great attention to discovering the potential shortcomings of young people. There is a young comrade in their department who feels that he works very hard and often makes mistakes. XXX used his spare time to talk with him, understand his ideological trends, give him individual counseling, and explain to him the connotation of party member's advanced nature in simple terms with the deeds of advanced typical Zhang Side, Jiao and Niu Yuru in different periods. Through careful counseling many times, the young comrade said with deep feelings: "In the past, it was natural to make some mistakes. It was the tireless guidance of the section chief that gave me a new understanding in thought. I understand that dedication and dedication are regardless of age. As a young comrade, I should be conscientious and willing to contribute. "
Third, based on "reform", we should learn and change.
Comrade XXX always insists on integrating theory with practice, puts the foothold of maintaining party member's advanced learning on promoting his department and his own work, highlights the word "change", and makes changes while learning. He takes it as his duty to improve work efficiency and facilitate the insured employees. In view of the heavy task of social insurance audit and the inactive status of enterprises, he led the members of the department to combine the audit work with the audit of payment base on the basis of in-depth investigation, and first approved the total salary payment in the previous year, and then approved the payment base in the next year. This not only saves the trouble of auditing the base first, but also urges enterprises to actively cooperate with social security institutions to carry out social insurance auditing. The materials of advanced league cadres' deeds should be thoroughly studied and applied in the educational activities to maintain the advanced nature of party member, and the "learning" should be reflected.
Use it. Comrade XX is committed to further optimizing the business process with the aim of "facilitating employees' insurance payment". According to the employee's suggestions and actual investigation, Hou Xiaoshan formulated the book "Guide to Social Insurance Participation and Payment" for the social security department, which is both practical and operable, practical and convenient for the insured enterprises and employees.
In the second batch of educational activities to maintain the advanced nature of * * * party member, Comrade XX insisted on learning and reforming, and closely combined the advanced education activities in * * * party member with improving service quality, service attitude and work efficiency. In order to listen to the opinions and suggestions of the insured enterprises and employees in the advanced education activities, he added a column of "Keeping party member's Advanced Education Activities" on the social security network, which not only facilitates all sectors of society to understand the advanced education activities of the social security department, but also facilitates the majority of insured employees to consult social security policies, pay standards, regulations and suggestions, and communicate directly with the "interactive exchange window of advanced education".
Comrade XX, as a staff member of the social insurance agency and an ordinary party member, has done a lot of practical things and good deeds for the insured workers on the one hand, and is deeply supported and loved by the broad masses of workers; On the other hand, based on his own work, he creatively carried out his work, made progress despite difficulties, was loyal to his duties, and served the insured enterprises and employees wholeheartedly, which fully reflected party member's advanced nature, the spirit of keeping pace with the times and his determination and confidence in practicing the "Theory of Three Represents".
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