What are the benefits of life service app?

At present, the information on the domestic market has the following disadvantages: the lag of the first information, whether it is demand information or supply information, has timeliness problems, which are present in the two major life classification information websites on the market. When you search for relevant information to verify the consultation according to the conditions, it is annoying that most of the information has expired. You have to spend more energy on internal screening. Especially for rental information, these websites have not yet made a mechanism to clear out expired information. Can they automatically block the replied information and invalid information? Or is there a color-coded label? This can greatly improve the user's search efficiency and reduce the search time. The second information is false and the intermediary is rampant. This is common in many classified information websites, so I won't go into details here. The third charge is opaque, there is no standard, and it is exorbitant. I once had an experience: I needed someone to punch holes in the wall to install air-conditioning drainage pipes. The highest asking price was 850 yuan RMB, and the lowest was 150 yuan, but in the end it was more than 200 yuan. The fourth service platform has no follow-up reputation guarantee. The author thinks that service is also a special intangible commodity. Tangible goods can have three guarantees after sale. Why can't there be follow-up quality assurance after the sale of intangible services? Perhaps the service has its particularity, and the measurable indicators are relatively difficult to digitize and visualize. But the guarantee within a certain range can still be promised. When users suffer serious losses and the service quality drops seriously, the platform should have corresponding emergency protection mechanism. Ma Yun said that where there are complaints, there are business opportunities, and where there are complaints, there is demand. At present, there is a new model in the market, which is to assemble intelligent terminals for domestic service personnel and then display them on the map. Through the intelligent terminal, you can view the detailed information of each service personnel and feedback the busy and idle status of service personnel in real time, which is very similar to the logic of taxi APP. Configure intelligent terminals for service personnel, and even draw the distribution map of service personnel, showing the detailed information of service personnel. What I want to say is that this logic only considers the service personnel, that is, the supply side, but not the demand side. Positioning, confirm whether the personnel are busy or not, and the service personnel closest to the demand point will come to the door for service. These reasons seem reasonable, but are these functions the most prominent contradiction in the current market? Is it the most urgent demand of consumers? Why do things that can be solved directly by phone need to be so extravagant? It seems clever, but it is actually a thankless method. Just as Edison asked his arrogant colleagues to calculate the volume of light bulbs, his colleagues used various geometric functions and calculus to calculate. Edison just filled the light bulb with water and poured it into the container. The answer was obvious. The service personnel are the marginal people of the Internet in the third and fourth lines, and the market is the mainstream people of the Internet mainly in the first and second tier cities. The differences and dislocations in obtaining information only intersect in mobile phone communication. In the trend, the Internet penetration rate in third-and fourth-tier cities will gradually catch up with that in first-and second-tier cities, but it will take time. Assemble intelligent terminals for service personnel and educate them to learn to use various functions of APP. This means that expensive hardware costs and manpower education costs will be paid at the beginning of the project. It is also necessary to promote the platform itself and cultivate user habits. It takes a long time for any aspect to reach a certain scale, and it will inevitably burn itself quickly, then turn to ashes, and then it will be gone. What the customer hasn't solved is: Why do I encounter so many expired information? It is time-consuming and laborious to struggle in the ocean of false and expired information. Finally, I quoted the price with trepidation. Just like a lamb to be slaughtered, you can only pray not to be slaughtered too much, because being slaughtered is inevitable in the case of asymmetric information. On the other hand, why do those domestic service and life service personnel dare to ask for exorbitant prices? Every slightly larger city must have a phenomenon: on both sides of some streets, there are a large number of migrant workers waiting for work. They all have some basic skills, such as hanging a sign on the roadside or writing their skills on the ground, including plumbers, chefs, demolition masters or cement workers who sell manual labor. Based on the weakness of information and the limited service radius, they can receive very little work every day. When they receive an order, they often charge exorbitant prices. The ability to obtain demand information and the ability of professional skills determine the remuneration of a service person. The author thinks that we should make great efforts to collect demand information in the early stage. Whenever there is demand information, the platform will actively match the relevant services to solve the needs of consumers, and automatically mark or block the solved information to keep the information up-to-date and true in real time. When a person's toilet is blocked or there is a more urgent domestic demand, the user will not slowly take out his mobile phone to open the APP selection personnel, but take out his mobile phone to make a phone call. Just like a car accident, everyone's first reaction is to get off the bus and call someone. There is also a need for psychological security when calling. Theoretically, not all demanders are required to choose their own service personnel. What the platform needs to do is to certify the skills of service personnel and ensure the quality of service. Instead of making great efforts to let users choose their own information, this is certainly not wrong, but this is not the focus of the primary market stage. Matching related services from the demand side has an advantage: it does not need a lot of inventory (idle fixed manpower) and avoids high labor costs. The unsatisfied demand information can be supplemented and adjusted by subsequent personnel. When you give more demands to the service personnel, the loyalty of the service personnel will be higher, the bargaining power of the platform will be higher, and the control ability will become stronger. Over time, the word-of-mouth effect will be formed, and more and more service personnel will be available for you to choose, gradually forming a virtuous circle. To sum up: First, the strongest contradiction in the market is that demand information has not been actively matched. The second is to configure intelligent terminals, which violates the principle that professionals do professional things, and faces the dual-track operation of educating service personnel and cultivating the usage habits of market customers, with high cost. Third, the service personnel are mainly marginal people in the third and fourth lines of the Internet, while the service market is the mainstream people in the first and second lines of the Internet, and there is a dislocation between the two sides in obtaining information channels. It is hooliganism to develop the primary market by developing mature markets. There is no classification of domestic service demand, and there is no urgency to solve it according to the demand. There is no discussion on the management and control mode of platform service personnel, whether it is loose agreement management and control mode, internalized employee management and control mode, compromised qualification certification system or the mixed mode of the above three different proportions. There is also a demonstration of an ideal model of a mature market, and we will continue to discuss it when we have the opportunity.