According to the information of official website, the government of Yunnan Province, the 12345 government service hotline is an important channel to reflect problems and suggestions and promote the solution of government service problems. Accept all kinds of non-emergency needs of enterprises and the masses, including consultation, help-seeking, complaints, reports and suggestions in the fields of economic regulation, market supervision, social management, public services and ecological environmental protection. Do not accept matters that must be solved through litigation, arbitration, discipline inspection and supervision, administrative reconsideration, government information disclosure and other procedures, matters that have entered the petition channel, matters involving state secrets, commercial secrets, personal privacy and violations of social public order and good customs.
At the same time, you can also log on to the official website of Yunnan provincial government. For these messages, a special staff member is responsible for answering message questions.