Tel: 09 1 1-2496578
Reservation telephone number: 029-95 105 105.
Tel: 029- 12306
When passengers arrive at the railway station, they often encounter many troubles. Calling the railway station for consultation and handling can help passengers solve many problems:
If 1 is not convenient to book tickets at the railway station, can you make a reservation call? 029-95 105 105, telephone reservation.
2 Consult the order details.
If you encounter an abnormal situation at the railway station, you can call to ask for a solution. For example, if I lost my ID card, how can I handle it in temporary id card?
Extended data
Telephone booking process of Yan 'an Railway Station
Step one:
Determine the itinerary and boarding date, prepare the valid ID number that the system allows booking (it is recommended to use the second-generation resident ID card to improve the booking efficiency), the telephone area code of the city where the bus station and the arrival station are located, and determine the boarding time, seats, number of tickets and the required booking number.
The second time:
Call Yan 'an to book tickets at 95 105 105.
Step 3:
According to the voice prompt, enter relevant information.
1. EMU and through train booking: EMU (G prefix, D prefix, C prefix) and through train (Z prefix) are specially booked.
2. Booking ordinary train tickets: You can book all train tickets except EMU (prefix G, D and C) and through train (prefix Z).
3. Various kinds of train booking: train tickets can be booked.
4. Unlimited train booking: only hard seats and seatless tickets are reserved. Just enter the bus stop, arrival, date and the number of tickets booked, and the system will automatically select the trains with more tickets.
5. Fast booking: You can book tickets for each train. When booking tickets, you can choose to leave the station, and when you arrive, you will automatically default to the train terminal. Express booking only supports booking full-price tickets with second-generation ID cards.
6. Booking student tickets: specially book train tickets that meet the conditions for selling student tickets: the dates for accepting student tickets are 65438+February1-March 2 1, June1-September 30.
Step 4:
After the booking is successful, the telephone voice will play the booking number. Please be sure to record it in time and accurately.
Step five:
With the documents used at the time of booking, the order number and the valid documents of the actual passengers, you can buy the booked train tickets at the nearest station or the window of the sales point in time (the address of the sales point can be inquired by calling Yan 'an Railway Station at 95 105 105).
When taking a student ticket, you should also present a student discount certificate that meets the requirements; There is no need to show the valid certificate of the actual passenger when picking up the child ticket; When taking disabled soldiers (police) tickets, you should bring the preferential vouchers that meet the requirements and go to the ticket window of the station to handle the ticket collection business.
Step 6:
After booking successfully, please pick up the ticket within the specified time, otherwise the booked train ticket will be cancelled automatically. Please pay attention to the working hours of the local ticket collection point to avoid delay.