First, actively promote the "integration" of property rights transactions.
First, face the market and implement institutional reform. The transaction and property right management office adopted the way of taking shares first, stripping off the enterprises and economic departments that originally relied on property rights and transaction links, and successively separated the real estate appraisal and real estate surveying and mapping institutions from the real estate transaction procedures, decoupled and restructured them, freed themselves from the old system, sought benefits from the market, and strived for survival in the competition, which greatly mobilized the enthusiasm of enterprise employees and effectively changed the disadvantages of overstaffing and waiting for doors.
The second is to realize the "integration" of property rights transactions and improve work efficiency. Set up a "one-stop office hall" with a building area of 1 000 square meters. Every window is clearly marked with a price, and departments such as property right, transaction, mortgage, market and leasing provide public services. At the same time, tax, notarization and intermediary units are recruited to work together, with one window for docking, one window for charging, one set of materials for internal transmission and one window for handling certificates.
The third is to strengthen the executive power of the system and realize the restriction and balance of power. Through "one-stop" office service and advanced property right transaction management software, the process of handling documents can realize comprehensive information operation. Every customer, employee and leader can query and supervise the business status of each link by inputting the receipt number, so as to realize the functions of automatic promotion and automatic supervision between posts and eliminate the phenomenon of illegal approval from the system and process.
Second, give full play to the functions of real estate management.
First, do a good job in dealing with unregistered houses. In order to solve the problems of unclear property rights of unregistered houses formed in history and safeguard the legitimate rights and interests of housing consumers according to law, * * * has handled unregistered houses for 12 batches and 247 eligible applicants, with a total area of 544,200 square meters and a total of 1372 households, which has revitalized nearly 654,372 households.
The second is to promote the digitalization of housing archives. Comprehensively upgrade the computer information system integrating surveying and mapping, property rights, transactions and archives, and adopt Xi 'an painstaking management system to completely import a large number of business achievements accumulated in real estate ownership registration, trading, surveying and mapping for many years into the new system to form electronic real estate. About 400,000 volumes of paper files were scanned in the city, and 23,706 cards were scanned, with images of 4362 1 page. Advanced file binding automation equipment has been introduced, the chain of digital management system of housing files has been perfected, and the microcomputer query of housing files has been realized.
The third is to improve the real estate pre-sale early warning management system. Establish Yanbian real estate information network and Yanji real estate administration website, open real estate information, open government affairs and other 14 columns, and actively promote the registration and filing system of commercial housing sales contracts. After the commercial housing sales contract is formally signed, real estate development enterprises can immediately file the commercial housing sales contract through the online management system, and buyers can inquire about the purchase records in different places, effectively safeguarding the legitimate rights and interests of both buyers and sellers of commercial housing.
Third, continuously improve the service level of property rights transactions.
First, simplify working procedures and shorten the time limit for handling documents. Further sort out and standardize nearly 20 items such as housing ownership registration, housing transaction procedures, housing leasing and pre-sale management, simplify procedures and maximize convenience for the masses. Actively reduce the time limit for processing certificates, and reduce the housing transaction procedures and housing mortgage procedures that are completed within 30 days stipulated by the state to 1 working day, with the maximum compression rate reaching 96.7%.
The second is to establish rules and regulations to standardize service behavior. Formulate 370 management systems such as code of conduct, accountability for administrative faults, etc. 10 * *, and implement layer-by-layer audit. Strictly implement the system of "first inquiry responsibility system", "first office responsibility system" and "service responsibility system implementation rules". For the soft questions reflected by the masses, there are complaints and answers, and there are complaints and answers.
The third is to promote "sunshine government affairs" and expand the people's right to know. Make a bulletin board for the program, and disclose the content, program, authority, time limit, handling result, charging standard and charging basis in detail. Relevant policies have been widely publicized by holding consultation service activities in city squares and setting up people's hotlines on radio, television and the Internet. There is an information desk in the service hall, and the business backbone is on duty in turn, receiving more than one consultation 100 times a day.