2. You can call Shenzhen Citizen Service Center to inquire about the situation. Shenzhen (a prefecture-level city under the jurisdiction of Guangdong Province) Shenzhen, referred to as Pengcheng, is a prefecture-level city under the jurisdiction of Guangdong Province. It is a sub-provincial city, a city with separate plans and a megacity in Guangdong Province. It is also a China Special Economic Zone, a national economic center city and an international city approved by the State Council.