Hangzhou Railway Station, also known as Famous City Railway Station, is located in Shangcheng District, Hangzhou City, Zhejiang Province, China. It is a first-class passenger station under the jurisdiction of China Railway Shanghai Bureau Group Co., Ltd., an important passenger station on the coastal passage of China's "eight vertical and eight horizontal" high-speed railway network, and one of the main passenger stations of Hangzhou Railway Hub. At the same time, it is a large-scale comprehensive passenger transport hub integrating public transport, subway, various vehicles and other modes of transportation.
Hangzhou Railway Station was built in 1906 1 14 10/4 (thirty-two years of Guangxu in Qing Dynasty), and it was named Qingtaimen Railway Station, which was one of the earliest railway stations built in Hangzhou. It has been relocated once and rebuilt three times. 199965438+On February 28th, Hangzhou Railway Station was officially put into use after the third renovation.
By February 20 16, the construction area of Hangzhou Railway Station was over 50,000 square meters, and the construction area of the station building was 29,000 square meters. There are 5 platforms in the station, including 1 side platform, 4 island platforms, * * 9 platform surfaces and 14 track.
Operation of Hangzhou Railway Station:
1, ticketing service
As of 2065438+February 2006, there were 24 automatic ticket vending machines in the self-service ticket hall on the second floor of Hangzhou Railway Station, selling high-speed rail tickets. There are 36 automatic ticket checking machines in waiting rooms 5, 6, 7 and 8 of Hangzhou Railway Station, and the exit is equipped with 10 automatic ticket checking machines. At the same time, Hangzhou Railway Station is specially equipped with service and guidance personnel of automatic ticket vending machines and automatic ticket checking machines.
2. Facilities
(1) Customer Center
The station uses official Weibo, WeChat, in-station broadcast, display screen, bulletin board, etc. Timely release travel information such as train departure, ticket pre-sale period, ticketing time, remaining tickets, train delay, travel precautions, etc., to provide passengers with the most timely travel information. In terms of service, the waiting room provides boiled water 24 hours a day.
Through the service desk in Zhao Hongwei, we provide key services for passengers, such as consulting and answering, guidance for entering and leaving the station, guidance for traffic transfer, luggage handling and "old, young, sick, disabled and pregnant". At the same time, it provides emergency medical care, legal aid, mobile phone charging and other services for passengers.
(2) Public security certification
Temporary id card's "certificate window" at the station is in the ticket hall on the second floor.
(3) Commercial facilities
Hangzhou station has also opened up commercial venues such as movie viewing area and children's theme park.
(4) Passenger flow
In 20 16 years, the passenger traffic of Hangzhou Railway Station was 10046900, down 19.94% year-on-year.