Dingzhou complaint telephone daquan

Legal analysis: Dingzhou complaint telephone number: 12345, 12345 service hotline is generally used for: 1, consulting public service information such as administrative functions, responsibilities, policies and regulations, working procedures, etc. 2 complaints, opinions and suggestions on administrative management, social management and public services; 3. Non-emergency management and service for help within the scope of administrative functions and powers; 4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report; 5. Praise the efficiency and administrative effectiveness of government departments and their staff. Hotline 12345 integrates the non-emergency government hotlines set up by various departments at all levels, and provides services such as business inquiry, consultation, complaint, help-seeking, public service, collection of opinions and suggestions, and public opinion survey for the public according to the principle of "combining answers". 12345 hotline work accepts the legal supervision of deputies to the people's congresses at the corresponding levels and the democratic supervision of CPPCC members, submits the operation of 12345 hotline and the handling of various departments as required, publicizes it to the public through appropriate means, and voluntarily accepts social supervision; Comprehensive use of system supervision, written supervision, special supervision, instruction supervision and other ways to urge and urge the organizer to handle. Through all-round supervision and various forms of supervision, we urge all units to earnestly perform their duties and ensure that the masses demand that "everything is echoed and everything is implemented."

Legal basis: Regulations of People's Republic of China (PRC) Municipality on Letters and Visits.

Article 3 People's governments at all levels and departments of people's governments at or above the county level shall do a good job in letters and visits, seriously handle letters and visits, listen to the opinions, suggestions and demands of the people, accept their supervision, and strive to serve the people.

Thirty-third petitions should be settled within 60 days from the date of acceptance; If the situation is complicated, with the approval of the person in charge of this administrative organ, the processing period may be appropriately extended, but the extension period shall not exceed 30 days, and the complainant shall be informed of the reasons for the extension period. Where laws and administrative regulations provide otherwise, such provisions shall prevail.

Article 40 If any of the following circumstances leads to the occurrence of letters and visits and causes serious consequences, the directly responsible person in charge and other directly responsible personnel shall be given administrative sanctions in accordance with the provisions of relevant laws and administrative regulations; If the case constitutes a crime, criminal responsibility shall be investigated according to law:

Exceeding or abusing his power and infringing upon the legitimate rights and interests of the complainant;

(two) the administrative organ should act rather than act, which infringes on the legitimate rights and interests of the complainant;

(three) the application of laws and regulations is wrong or violates legal procedures, which infringes on the legitimate rights and interests of the complainant;

(4) refusing to carry out the handling opinions made by the administrative organ that has the right to handle letters and visits.