Visiting relatives and friends and being a guest are common forms of communication in life, caring for and comforting relatives, contacting friends and transmitting information.
Business visit refers to the activity of visiting someone in person or by sending someone to a friend's home or a business-related unit.
This kind of visit is indispensable between people, social organizations, individuals and enterprises. In particular, the details of business etiquette sometimes affect the success or failure of the whole visit. Paying attention to etiquette details can leave a deep impression on visitors and lay a good foundation for future cooperation and negotiation.
1, make an appointment in advance
There is an old saying, "Don't fight an unprepared battle". It is also necessary to make full preparations before the business trip. When visiting friends, you must choose the right time and make an appointment in advance. This is the first principle of visiting activities!
Generally speaking, when you decide to visit a friend, you should write or call three days in advance to get in touch, briefly explain the reason and purpose of the visit, agree on a more suitable meeting place and time, and tell the other party the intention of the visit. The language and tone of the appointment should be friendly, asking and discussing, not forcing, and you can go only after the other party agrees.
In foreign communication, it is impolite and unwelcome to meet without an agreement. When you have to go because of emergency or no prior agreement, you should try to avoid disturbing each other in the middle of the night. If you have to meet during the break, you should apologize immediately when you see the host, say "I'm sorry to disturb you" and explain the reason for the interruption.
Step 2 arrive on schedule
The host and the guest agreed on a specific time to meet. As guests, they should keep their promises and arrive on time. You can't change the time at will, disturb the host's arrangement, and you can't be late and leave early.
It is most appropriate to arrive on time. Generally, you can arrive 10- 15 minutes in advance. If it is too early, I suggest sitting nearby for a while now. If you arrive early, you can have enough time to sort out the information you need when you visit and appear at the appointed place on time. If you are late for some reason, you should apologize to the host. If you miss the appointment for some reason, you should explain it sincerely and tactfully in advance.
In foreign communication, we should strictly observe the time. In some countries, the time of visit is usually divided in units of calculation. If the visit is 10 minutes late, the other party will refuse to meet. Being punctual for appointments is the basic requirement of international communication.
Step 3 be polite
Whether visiting an office or an apartment, we should generally adhere to the principle of "feel at home".
If you visit the host's apartment, you should knock on the door or gently ring the doorbell before entering the host's apartment as a guest. You can only enter if someone answers or opens the door to make way. If the host opens the door to greet him personally, he should greet him warmly after meeting. If the host and wife get up and say hello at the same time, they should say hello to the hostess first. If you don't know the person who opens the door, you should ask, "Excuse me, is this Mr. XX's home?" Get an accurate answer before entering the door.
It is essential to say hello after meeting. If the two sides meet for the first time, visitors must take the initiative to greet each other, introduce themselves briefly, and then shake hands with the interviewee warmly and generously. If it's not the first time for the two sides to meet, it's necessary to take the initiative to say hello, so as to show your sincerity. Speaking of shaking hands, I have to emphasize that if the other person is an elder, a vocational college student or a woman, don't reach out first, which is suspected of raising yourself and can also be regarded as disrespect for others.
After the greeting ceremony, under the guidance of the host, enter the designated room and take a seat in the designated seat after the host takes a seat. When the host introduces his wife or husband to the visitor, or introduces his family to the visitor, he should warmly nod or shake hands. When you meet the master's elders, you should respectfully inquire after them and greet other family members. When the host asks you to sit down, you should say "thank you" and take the seat as instructed by the host. When the host serves tea, he should get up and greet it with both hands and thank him warmly. Later guests should get up and say hello; When necessary, you should leave voluntarily. If you take a child as a guest, you should teach him to be polite and respect everyone in the host's family. If there are cats and dogs in the owner's house, don't show fear or disgust, let alone kick them away or drive them away.
4. Interaction
No matter whether you visit for the first time or visit again, you can't have less gifts. Gifts can play a role in connecting the feelings of both parties and easing tensions. Therefore, we should work hard on the choice of gifts. Since you want to give gifts, you should send them to each other's hearts, understand each other's hobbies and tastes, and choose gifts in a targeted manner to make them as satisfied as possible.
Step 5 dress neatly
In order to show respect for the host, visitors should behave well and dress neatly. Dirty, untidy and inappropriate appearance is contempt for visitors. The interviewee will think that you don't take him seriously, which will directly affect the visit effect.
Under normal circumstances, when visiting, women should wear dark dresses, light-heeled dark leather shoes and flesh-colored stockings; Men had better choose a plain tie with dark western assembly, plus black leather shoes and dark socks. Wipe the soles of the mats before entering the house, and don't bring dirty things into the owner's house. Don't take off your shirt and trousers when entering the house in summer, don't take off your hat and sometimes take off your coat and scarf when entering the house in winter, and don't say "cold" to avoid misunderstanding.
Pay attention to hygiene in the host's house. Don't make the master's room smoky. Candy paper, peel and stone should be placed on the coffee table or in the peel box. People suffering from diseases, especially infectious diseases, should not visit relatives and friends. Dirty guests and sick guests are not welcome.
Step 6 behave appropriately
The ancients said, "Those who enter their homes should avoid their taboos." It is often said that the host is diligent; Conversely, it can also be said that guests are popular. Don't take off your clothes and throw them around in ordinary friends' homes. No matter how close you are to your host, don't go through his letters and handicrafts. Don't go into the master's bedroom and library without the master's permission, let alone rummage on the table and lie on the bed. Guests should also pay attention to elegance in their sitting posture.
Don't make a long speech. Simple greetings are necessary, but the time should not be too long. Because the interviewee may have a lot of important work to deal with and don't have much time to meet the visitors, this requires the conversation to come straight to the point, after a brief greeting, go straight to the point. It is impolite to interrupt each other when they express their opinions. You should listen carefully, record the unclear questions, and wait until the other party has finished before asking for an explanation. If the two sides disagree, they must not be impatient. They should always keep calm and calm, so as not to spoil the atmosphere and affect the effect of the visit.
Be sincere and natural, don't self-righteous comment on the furnishings of the host family, and don't talk about the length of the host family and disappointing things. When talking, if there is an elder present, listen attentively to the conversation of the elder, and don't interrupt or interrupt others' conversation casually.
7. Leave at the right time
Be prepared to discuss things, make plans in advance, and avoid running a "marathon" during the visit. If there is nothing important to discuss, don't stay too long or too late. It is advisable to stay for no more than half an hour. It is impolite to kill time unnecessarily in other people's homes. The purpose of the visit has been achieved. If the host looks tired, or wants him to be a guest or other guests, he should leave at the right time. If the host is sincere and insists on staying for dinner, then stay for a while before you go, and don't wipe your mouth.
Say goodbye decisively, don't say "go" several times, but leave quietly. Say goodbye to other guests and thank the host for his warm hospitality. Please stay here after you go out. If you are interested in inviting the host to pay a return visit, you can send an invitation when shaking hands with the host. After coming out from the other company or home, don't whisper in the elevator and corridor on the way back to avoid being misunderstood. After the host checked in, he walked a few steps and waved back and said "goodbye".
Introduction of Li Zun International Elegant Etiquette
It is affiliated to Dongying Li Zun Culture Communication Co., Ltd., focusing on the spread of modern etiquette and elegant culture of women, and is committed to making the platform a leading brand and the most standardized etiquette service organization for elegant education of women in China. At present, Li Zun International Elegant Etiquette Teachers Team has spread relevant etiquette courses in more than 30 regions across the country, helping tens of thousands of women cultivate their self-cultivation, shape their external image and awaken their inner wisdom. At the same time, we offer etiquette, etiquette teacher class, enterprise service etiquette, business communication etiquette, medical etiquette, internal training and other courses to serve the government, enterprises and individuals, and strive to become a etiquette service organization with 65.438+0.4 billion yuan to satisfy Party A!