Golden key service is a gold medal service launched by Shanghai Branch of Pacific Property Insurance Co., Ltd., which will provide you with accident handling, loss compensation and repair and delivery after your accident.
"Golden Key Service" is the exclusive "All-Star" service of Pacific Direct Insurance Shanghai customers. By joining hands with more than 70 high-quality outlets in Shanghai to build a service network, we will organize service specialists with rich experience in accident handling and auto insurance claims to form a service team to provide you with all-round value-added services covering a series of projects such as accident rescue, agency loss determination, vehicle maintenance, claim sorting, loss determination compensation, qualified vehicle inspection, maintenance delivery and entrusted compensation. High-quality customers can enjoy the claim service of accident-free certificate, on-site, advance payment and car repair after the first accident. Have "Golden Key Service" to open a new experience of auto insurance claims: time-saving, worry-free and more professional. For details, please consult10108888-1.
1. Service time: 9: 00- 17: 00 on weekdays.
2. Service scope: within the administrative area of Shanghai, excluding high (express) highways, tunnels, bridges and traffic control sections.
3. Service conditions: For customers who enjoy the "Golden Key" service in Shanghai, if there are unilateral and multi-party (including personal injury) car damage accidents (excluding material losses, such as vehicle collision with bridges, subgrade, damage to articles in the car, etc.). ), please call 95500 to report the case and ask for the "golden key" service. Our "golden key service" specialist will reply to start the service process as soon as possible.
4. Tips:
(1) In order to protect your legitimate rights and interests, please identify the "golden key service" exclusively provided by Pacific Insurance. The "Golden Key Service" Commissioner will provide you with uniform clothes, wear the "Golden Key Service" employee card and use the Golden Key Service delivery slip to provide services. For related information, please pay attention to WeChat "Pacific Auto Insurance Golden Key Service".
(2) China Pacific Property Insurance Co., Ltd. Shanghai Branch can interpret the service rules and make appropriate adjustments within the scope permitted by law.