What does the customer information service major do?

It is an operation that uses modern communication and computer technology to automatically and flexibly handle a large number of different incoming and outgoing calls. For enterprises, customer information service is a means of telemarketing; For consumers, customer information service is a platform for after-sales service and product consultation. At present, with the rapid development of communication technology, a new management mechanism based on "one-to-one customer relationship theory" aimed at improving the relationship between enterprises and customers has emerged day by day, and has now become an important management model for major enterprises around the world. Most of the top 500 companies in the world have done telemarketing, consulting and customer service themselves, and their employment prospects are still very good.