2. Contact the seller for verification. Usually, the courier company will enter the receiving information in advance and then deliver the goods.
3. If you still can't find the courier after confirmation, you can find the order on the mobile phone Taobao /PC Taobao webpage, click "Logistics Complaint" on the logistics details page, and choose the corresponding reasons to initiate a complaint (reasons include: not receiving the goods and not telling where the goods are, putting the parcel into the collection point without permission, and putting the parcel into the self-reporting cabinet without permission).
The logistics company will call you back within 48 hours. Please be patient. Some courier companies have not opened the complaint entrance, please consult the merchant or courier company to verify the feedback. If your goods are not received, you can apply for a refund in time.
Extended data:
Courier signing skills
1, you can ask the seller to indicate the delivery time on the courier, and the buyer can choose a convenient time to sign for it.
2. The goods must be inspected and signed in person to avoid quality, shortage and defects.
3, choose to sign for it, for example, put it in the courier cabinet, generally will not cause the phenomenon of missing parts.