Service hours: Monday to Sunday, 0:00-24:00. Service hotline: 400-606-5500. 1 Please dial 0527-88 105500 if the 400 service area is not opened.
2. Order service: activities, commodities, payment information consultation, distribution information inquiry, order modification and cancellation.
Service hours: Monday to Sunday, 0:00-24:00. Service hotline: 400-606-5500. Please call 0527-88 10500 for areas where 400 services are not available.
3. After-sales service: product after-sales problems and policy consultation, after-sales service progress inquiry.
Service hours: Monday to Sunday, 0:00-24:00. Service hotline: 400-606-5500. Please call 0527-88 10500 for areas where 400 services are not available.
4. Comments and suggestions: accept comments and suggestions.
Service hours: 9:00-24:00 from Monday to Sunday. Service hotline: 400-606-5500. Please call 0527-88 10500 for areas where 400 services are not available.
5. Appointment installation of household appliances: appointment installation of household appliances and acceptance of related business.
Service hours: Monday to Sunday from 9:00- 18:00. Service hotline: 400-606-5500. For areas where 400 services are not available, please dial 0527-88 105500.