Methods of verifying the authenticity of mobile phones:
1, open the website to verify the authenticity: webpage link;
2. Get the IMEI code:
(1) Go to Settings-System Management/More Settings-About Mobile Phone Query (iQOO? UI: Go to Settings-My Device-More Parameter Query);
② It can be viewed directly on the mobile phone packaging box;
If you can't find the above methods, you can enter this link page to consult online customer service.
3. Enter the IMEI code and click "Query Now";
4. If the query results are consistent with the relevant information of the mobile phone (including the model, color and warranty information of the mobile phone, etc.). ), indicating that the inquired model is genuine (the results are for reference only). If "Sorry, I can't find the relevant information of XXX" is displayed, confirm whether the IMEI code entered is wrong, and then verify it. In addition, please confirm whether the purchase channel is officially authorized;
5. If you still can't find the information after many attempts, the information you find doesn't match the information on your mobile phone, or you have questions about the query results, you can go to the customer service center.
Address of vivo Customer Service Center: Go to the APP-My-outlet of vivo official website /vivo Mall and select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.
The quality of products purchased through formal channels is guaranteed, please rest assured.