1. The marital status information in the personal provident fund account is incorrect, for example, it is not updated in time or filled in incorrectly.
2. The marital status information in personal identity card or household registration book is incorrect, for example, it is not updated in time or filled in incorrectly.
3. The information record of the provident fund management department is incorrect or not updated in time, which makes it impossible to query personal marriage information correctly. If this happens, you can take the following measures:
4. Verify whether the personal marital status information is correct, such as inquiring or updating the marital status information in the provident fund management department or the civil affairs department where the household registration is located.
5. Verify whether the marital status information in identity documents is correct, such as updating identity documents such as identity cards or household registration books in time.
6. Contact the provident fund management department to verify whether the personal information record is correct and correct it in time.