Hello, dear, I'm glad to answer your question. Consumer complaint telephone number 123 15. 123 15 is a hotline for the protection of consumers' rights and interests, which is specially responsible for the hotline set up by consumers who think that business operators have violated their legitimate rights and interests when purchasing goods or receiving services. At the same time, consumers can also complain on the national platform 123 15. Click the "I want to complain" button, and tell it in a clear and realistic way in the format required by the platform. And according to the requirements of the platform and processing unit, provide telephone and other contact information. This is convenient for the handling unit to contact the complainant when handling.
Under normal circumstances, the complaint is handled by the county-level market supervision and management department of the respondent's actual business premises or domicile. Complaints against e-commerce platform operators or e-commerce operators providing services shall be handled by the market supervision department at the county level where they live.
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