According to your description, I suggest you refer to the following information:
1. The following is the contact information of Guangzhou HP Gold Service Center. You can choose the right HP Gold Service Center according to your own needs.
1. Address: Room 1408, Darby International Building, No.238 Changgang Middle Road, Haizhu District, Guangzhou, Exit E of Changgang Station of Metro Line 2, Xinhe Square Station of Bus Line 8.
Tel: 020-37652477
2. Address: No.3, Floor 1, Guangming North Road 12, Shiqiao Street, Panyu District, Exit C of Gangding Station of Metro Line 3, go straight along Shipai West Road (the road between Yard A and Yard B of Pacific Computer City) to Huangpu Avenue, and turn right at the traffic lights 100m.
Tel: 020-85267191/85267181
3. Address: B0 1 Floor, Yuexiu New City Building 12, No.232-258 Zhongshan Sixth Road, Yuexiu District, Guangzhou, and Exit D of "Ximenkou" Station of Metro 1 Line.
Tel: 020-8 17 19533
2. Tips: It is suggested that you can press the F 10 key to enter the BIOS immediately when booting, and check whether this phenomenon exists in the BIOS interface before making a judgment.
1. If the BIOS interface is not like this, it is likely that the graphics card driver is not installed correctly or there is something wrong with the system. I suggest you reinstall the graphics card driver. If it doesn't work, please save the data and reinstall the operating system or restore the system to see if there is any improvement.
(1) For how to download the drivers of the corresponding products from HP official website, I suggest you refer to the following official documents:
/Chat and consult an online engineer to help you solve the problem further.