When the phenomenon soldier Xiao Wang took the special car, the driver's service attitude was bad. After Xiao Wang gave the driver a bad review, the driver called to cancel the bad review, otherwise his personal information would be published.
The "Measures" stipulate that if the driver of the network car leaks the personal information of the owner and passengers, the public security, network information and other departments shall impose fines according to their respective duties. Anyone suspected of committing a crime shall be investigated for criminal responsibility according to law. In such cases, complaints can be made through the online car platform; If the information is leaked, you can report it to the public security organ.
Phenomenon petty officer Xiao Li had a traffic accident on the way to the network car, resulting in head injury, but the driver refused to bear the corresponding responsibility.
The "Measures" pointed out that network car operators bear the responsibility of carriers, ensure operational safety and protect the legitimate rights and interests of passengers. In the event of a traffic accident, drivers, online car platforms and insurance companies may be required to compensate for personal and property losses.
Phenomenon soldier Xiaohong booked a special car and didn't see it coming for half an hour. When he checked the order, it showed that he had got on the bus and the system had been charging.
The "Measures" stipulate that the network car should be equipped with a vehicle-mounted satellite positioning device with driving record function and an emergency alarm device to prevent the driver from swiping the bill. If you encounter a "ghost car", you should immediately cancel the order and complain, or you can report the case directly to the public security organ.
Phenomenon Petty Officer Xiao Zhang found that the driver did not follow the normal route on the way to get on the bus, and paid nearly 20 yuan money when he got off the bus.
The "Measures" stipulate that the driver of the network car shall not carry passengers halfway or deliberately detour. Once the driver is found to be detouring, he can complain to the online car platform or report to the taxi administrative department or the price department.
When Zhao Zhao, a phenomenal soldier, took the express train, he found that the license plate number and model on the network were different from the car that actually received the order. Xiao Li chose to refuse to take the bus, but was told to pay liquidated damages.
The "Measures" stipulate that when providing online car service, the driver's name, photo, mobile phone number and service evaluation results, as well as vehicle number plate and other information should be truthfully provided. Otherwise, you can refuse to carry it and make a customer service complaint.
I believe that through the above introduction, everyone has a general understanding of how to deal with the dispute after the network car. When you encounter a dispute in the online car ride, you should immediately report it to the relevant departments to safeguard your rights and interests. You should be vigilant in the process of taking the online car. After all, good and evil people are mixed up, and their vigilance is high, and the perpetrators will be fine. If you still have some questions about how to deal with online car rental disputes, you can also provide online consulting services for lawyers. I hope you can get more comprehensive and intimate legal services here.
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