Taxi reporting phone number

Taxi complaint telephone number 12328 is a unified telephone number for transportation service supervision in China.

The telephone number 12328 is a public service supervision telephone number provided for natural persons, legal persons or other organizations in the transportation industry, and is used to accept complaints, reports, information consultation and suggestions in business fields such as highways, waterways, road transport (including urban passenger transport), maritime search and rescue, maritime affairs, salvage and salvage.

Twentieth taxi drivers engaged in business activities shall comply with the following provisions

(1) Carry the operation certificate as required; (2) Drive according to the reasonable route required by passengers, charge according to the amount displayed by the meter, and pay the bill. When the meter is damaged, inaccurate, incomplete or without bills, it shall not be operated.

(3) Taxi drivers are not allowed to drive.

(four) shall not conceal the lost property of passengers.

(five) shall not refuse to carry passengers or attract customers by deception or threat.

(six) shall not use vehicles to carry out illegal and criminal activities, and shall report to the public security organ in a timely manner if it is found that there is any suspicion of illegal and criminal activities.

(seven) abide by other provisions of the passenger service standard.

2. Twenty-first taxi drivers shall not refuse passengers' reasonable service requirements. One of the following acts is a refusal to load:

(a) after the running vehicle turns on the empty sign light, the passengers raise their hands and stop without carrying passengers.

(two) driving a vehicle in the parking lot (station) after turning on the empty sign light does not obey the scheduling.

(three) not in the passenger distribution point or roadside taxi passengers.

(four) during the operation of passenger transport, the service is interrupted without justifiable reasons.