1. Why can't I find an automatic refund?
Free trial should bind the payment information and set the renewal option, and automatically deduct the fee according to the year/month. Many people don't pay attention to this option, and they will find that the fee will be automatically refunded suddenly. Before the automatic deduction date, you can manually turn off the automatic renewal function in Microsoft subscription settings, but many people forget it. After the deduction is successful, Microsoft will send a confirmation email to your subscription email. Many people don't pay attention to email, so they can't find it.
Second, how to refund the fee correctly?
The correct way to apply for a refund is to contact Microsoft official customer service directly and tell them that they need a refund. After the renewal date, tell the customer service that they have not used Microsoft 365 products, need a refund and cancel the order. Under normal circumstances, the customer service will pass the application and go through the refund procedure, and the fee will also be refunded. So don't complain the first time after you find the automatic deduction. You can still consult customer service, and big companies will not cheat users of their money.
Extended data
Microsoft is an American multinational technology enterprise, which was founded by Bill Gates and paul allen on April 4th, 1975. Headquartered in Redmond, Washington, the company mainly develops, manufactures, authorizes and provides a wide range of computer software services.
The most famous and best-selling products are Windows operating system and Office series software. It is the world's largest provider of computer software and a pioneer in PC software development.
On June 23, 20021year, Microsoft's market value exceeded 2 trillion, becoming the second enterprise in the United States with a market value exceeding 2 trillion after Apple.