2. Log in to official website, the courier company, and enter the courier number to query the logistics information. Sometimes logistics information may not be updated to the express inquiry website in time, but the latest information may be available on the express company official website.
3. If you buy goods through a third-party platform or e-commerce website, you can contact the customer service of the platform or website to reflect their problems and seek their help.
Sometimes, due to various reasons, the logistics information of express delivery may be delayed. You can wait a while to see if there will be updated logistics information.
5. If you haven't updated the logistics information for a long time, can't contact the courier company or can't solve the problem, you can consider applying for a refund.