I used to think that Jixiang was a low-cost airline, but it really changed after my personal experience. It's just that the name is too corny and it feels cheap. In-flight service is not much different from other domestic airlines.
Jixiang Airlines has opened ten special services for infants and children, elderly passengers, disabled passengers, pregnant women and parturient passengers, which can be applied or reserved on the APP line: including baby cradles, unaccompanied children/teenagers, elderly assistance, wheelchair/stretcher passengers, blind/deaf passengers, pregnant women/lactating passengers.
Passengers who need these ten kinds of care services can successfully apply for or book services through the APP before purchasing air tickets. The process is simple and does not need to provide various complicated materials.
Related instructions
Passengers who need to apply for booking special services online can choose the service they need to apply for through the "care channel" function on the homepage of Jixiang Airlines official APP; After reviewing the application instructions for reading service, fill in the relevant information and submit it; The acceptance progress of the service can also be viewed in the APP "My Services".
The exclusive customer service will get in touch with the passengers within 2 hours after the application (from 08: 30 to 22: 00 every day), so as to save the trouble of passengers calling for consultation in person. The whole self-service application process is clear, convenient and fast.