How to complain if hot wheat communication does not refund the fee

Contact customer service department, submit complaint letter and online complaint platform. Contact hot wheat communication customer service department, explain the problem and ask for a refund. Provide clear information and evidence, ask to solve the problem and refund the money.

1. If communication with the customer service department fails to solve the problem, prepare a complaint letter detailing the problem, process and requirements and send it to the management or complaint department of Remai Communication. Ensure that relevant orders and communication records are provided as evidence in the letter.

2. Many regions have online complaint platforms where complaints can be submitted and supported.