The construction of the project and the use of products shall be carried out in accordance with the requirements of the construction plan or product manual, and our company promises that the following problems will not occur:
1 shedding, cracking, 2 uneven fading, 3 linear pulverization
Our company promises that Xia Guang products can provide good decoration and protective coating for building surfaces. On the premise of strict requirements, correctly handle the base surface and carry out the construction in the way specified by our company.
Quality accidents and losses caused by grass-roots structural factors, human factors, irresistible factors and other abnormal factors (such as improper storage and use), as well as users' unauthorized changes in construction methods according to our product construction requirements, are not covered by this warranty. Normal wear and scratches outside the warranty scope should not be regarded as product quality problems. This guarantee is valid within the time stipulated in the contract.
I. Warranty Period and Warranty Scope
Our company promises that the warranty period of this project is 2 years. In the coating construction of this project, the quality of materials and construction technology provided meet the requirements of relevant national quality and technical standards. In case of quality problems, our company will actively cooperate with you to provide solutions in time and complete the work that needs to be repaired until you are satisfied.
1. During the warranty period, for coating quality problems (such as pulverization, serious cracking, peeling, fading, etc.), a maintenance plan shall be proposed within 14 days. ), and free maintenance.
2. For quality problems (such as interior decoration, etc. ) Not due to the paint itself, the maintenance area is small, free maintenance, and the maintenance fee is charged for the larger area.
Second, the warranty measures
1. During the maintenance period, store the same color and homogeneous exterior wall real stone paint, so that the owner and the tenderee can use it for maintenance in time.
2. Establish the project file, provide tracking service within 10 years from the date of completion, and store the selected color of the project in the computer for 10 years to ensure that the color is consistent with the original wall color when repairing.
3. During the maintenance period, the sales department and engineering department of our company will provide you with perfect maintenance, maintenance service and consultation anytime and anywhere.
4. If our company fails to complete the repair of defective projects within the specified time, or it is proved by the employer in writing that it has been unreasonably delayed, the employer has the right to hire other institutions or personnel to repair and complete the remaining projects. The contractor will be responsible for compensating all the employer for the construction period and economic losses caused by this.
Commitment letter for after-sales service of decoration engineering 2 Party A: Shanghai Sina Architectural Design Co., Ltd.
Party B: Shanghai William Building Decoration Engineering Co., Ltd.
When Party B contracts the office decoration project on the 2nd and 3rd floors of Block B of Baodi Plaza, it will be delivered on May 20th, 20xx, and the quality of relevant details needs further observation. Therefore, Party A and Party B have reached the following agreement on the project warranty:
1. The warranty period of this project is one year, from May 20th, 20xx to May 20th, 20xx.
2. The work scope of Party B during the warranty period is:
Replace or repair the damage or quality problems of all items involved in the decoration project (subject to the detailed quotation for decoration project construction signed by Party A and Party B on March 2 1 20xx).
Such as wood door deformation, cracking, peeling, all paint bulging, all electrical appliances damaged due to quality reasons and other quality problems.
However, the damage caused by Party A's improper use is excluded.
3. Party B's working methods
Within 7 days (including holidays) after Party A discovers the engineering quality problems and informs Party B by telephone or fax, Party B shall arrange skilled technicians to complete the decoration or material replacement work, and the expenses shall be borne by Party B.. ..
4. Legal liability
If Party B delays renovation or replacement for 65,438+04 working days without reason after receiving the notice from Party A, Party A has the right to claim compensation from Party B.. ..
5. This agreement is made in duplicate, one for each party, and shall come into effect as of the date of signature by both parties.
Party a: party b: MM DD YY DD YY.
Decoration Quality Warranty Commitment Letter (2)
In order to ensure the construction quality of this project, the person in charge of this project solemnly promises that he will be responsible for the quality and warranty within the scope of this project according to the construction contract. The basic contents of the commitment are as follows:
1. Obtain the qualification certificate of corresponding level according to law, and undertake the project within the scope permitted by its qualification level.
2. Establish a quality responsibility system and be responsible for the construction quality of the construction project.
Require the project leader to record the construction site and record which part of the project is responsible for the construction. Once this part of the project has construction quality problems, the project leader should pay relevant responsibilities for this part of the project, and the project leader has the responsibility to take.
3, according to the engineering design drawings and construction technical standards, do not modify the engineering design without authorization, do not cut corners.
In the process of construction, if mistakes are found in design documents and drawings, comments and suggestions shall be put forward in time.
4, according to the engineering design requirements, construction technical standards and contracts, to inspect all kinds of materials, structures and accessories, without inspection or inspection unqualified don't use.
5, establish and improve the construction quality inspection system, strict process management, completes the concealed engineering quality inspection and record.
6, establish and improve the education and training system, strengthen the education and training of employees, without education and training or examination unqualified personnel, shall not work at his post.
7, according to the law to fulfill the obligation of building decoration engineering quality warranty.
8. During the warranty period, Party B shall unconditionally perform the maintenance obligations in full and free of charge, and shall not shirk or delay Party A's maintenance projects for any reason.
xxx
Date, year and month
Commitment letter for after-sales service of decoration works: The quality of wooden floors of all venues produced by 3 XXX Co., Ltd. meets the standards of people, countries and enterprises in China. The following quality assurance terms are issued by Aowei Sports to ensure that the floor produced by our factory can usually be used in public places such as stadiums and stages.
1. The warranty period of the wooden floor project is one year. Under normal circumstances, the service life of paint can be guaranteed for 3-5 years; The wooden floor of heavyweight venues such as basketball and volleyball can last for 20 years under the premise of non-artificial damage and normal maintenance. The wooden floor used in tennis, table tennis, gymnastics, relatively light venues, stages and other places has a service life of up to 30 years without artificial damage and normal maintenance; However, the actual service life of the sports wood floor depends on a series of complex factors, such as the smoothness of the original floor, the flow of people, the local frequency of use, the external environment, climatic conditions and maintenance level, so the actual service life may be greater than or less than the theoretical service life.
Two, ten years to provide spare parts or supplementary materials, the price does not exceed the tender price.
3. After receiving the customer's notice of quality problems, our personnel will arrive at the site within 24 hours in Central China and North China, and 72 hours in other regions.
Fourth, pay a regular visit to the site to solve the maintenance problems of sports wood floors raised by customers at any time. The above misuse refers to:
1. The floor of an indoor area is overloaded.
2. Damage caused by flooding, rain or improper maintenance, such as bending and tile change at the floor interface, paint peeling after flooding and expansion in some areas.
3. Man-made damage caused by improper use, such as violent impact or scraping by hard objects.
4. In dry season, due to the imbalance of air humidity, the floor is seriously dehydrated and shrunk.
5. Avoid local exposure to external sunlight, resulting in shrinkage and paint stripping of exposed parts.
Commitment unit: (seal)
Commitment letter for after-sales service of decoration project 4 Dear customers
Hello!
Architectural Decoration Engineering Co., Ltd. is a comprehensive decoration company integrating large-scale engineering decoration, medium-sized office building, office building decoration and small-sized family decoration. We have excellent design talents, excellent construction team, scientific management means and perfect after-sales service. Since we started to enter this industry, based on the principle of "people-oriented, honesty and credit" and the development creed of "development with credit and survival with quality", we have always been customer-centered and strive for perfection from design to construction.
In the decoration project, our customers are most worried about the quality and after-sales service after the completion of the project. Our company chose GB/T19001-IS09001:1994 > for the sake of customers. From design to construction to material selection, there are scientific management methods, excellent managers and "whole process" to monitor the project quality. After the project is completed, we will visit our customers regularly. If problems are found, we will send someone to repair them within 24 hours. The feedback information of our customers will be classified, and the sub-items will be managed and counted by special personnel. Record the construction parts prone to problems, so as to strengthen management in these key parts and prevent similar problems from happening again.
Our development is inseparable from the trust and support of our customers. Choosing "high quality, good price, health and environmental protection" is the most correct step on the road to a better life. The most critical first step.
Thank you, your's trust and support are the "nuclear" driving force for the development of Jinpeng people.
Letter of Commitment for After-sales Service of Decoration Engineering 5 to:
Shanghai Shanyou Architectural Exhibition Engineering Co., Ltd. adheres to the spirit of high quality, high efficiency and development, and takes high-quality products and thoughtful service as the concept, and solemnly promises to you openly and responsibly as follows:
All our projects enjoy the service of one-year concealed engineering warranty, one-year overall warranty and lifelong maintenance. For some urgent repair projects (such as hydropower projects) that affect the normal life of the owners, we will come to the house for repair within 24 hours.
Our company takes the project manager of Shanghai You Architecture Exhibition Engineering Co., Ltd. as the head of the after-sales service team, and resolutely implements the service policy of "24-hour uninterrupted service". Solve the problems in the after-sales service of the project in time.
During the "warranty period", the project after-sales service team is responsible for arranging the maintenance team to follow up the construction projects undertaken by our company and solve the problems arising from the site visit in time. If the problem cannot be solved at that time, report it to the company, and the company will send personnel to the site to solve it within a few hours, twice a year.
After the warranty period, our company will continue to keep in touch with users, keep abreast of the after-sales information of our construction projects, so as to take corrective and preventive measures in time, and assign special personnel to conduct regular inspections, so that users can use them at ease.
The maintenance agreement can be renewed after the warranty period expires, and only the product cost is charged. Respond immediately after receiving the repair call and give the corresponding solution. Professionals bring professional tools to the site to solve the fault.
A questionnaire will be sent to the customer during the after-sales service. I hope that Party A will put forward opinions to help our company grow continuously.
24-hour service telephone:
After-sales service supervision telephone number:
Commitment: (official seal)
Date: Year Month Day
XXX decoration co., ltd. decoration engineering 6 after-sales service commitment:
In the spirit of high quality, high efficiency and development, and with the concept of high-quality products and thoughtful service, we solemnly promise you openly and responsibly as follows:
All our projects enjoy 5-year concealed engineering warranty, 2-year overall warranty and lifetime maintenance service. For some urgent repair projects (such as hydropower projects) that affect the normal life of the owners, we will come to the house for repair within 24 hours. The company's after-sales service team is headed by the project manager of Yanji Jiahong Decoration Co., Ltd., and resolutely implements the service policy of "24-hour uninterrupted service, 365 days without holidays". Solve the problems in the after-sales service of the project in time. During the "warranty period", the project after-sales service team is responsible for arranging the maintenance team to follow up the construction projects undertaken by our company and solve the problems arising from the site visit in time. If the problem can't be solved at that time, report it to the company, and the company will send personnel to the site to solve it within 1 hour, and pay a return visit twice a year. After the warranty period, our company will continue to keep in touch with users, keep abreast of the after-sales information of our construction projects, so as to take corrective and preventive measures in time, and assign special personnel to conduct regular inspections, so that users can use them at ease. The maintenance agreement can be renewed after the warranty period expires, and only the product cost is charged. Respond within half an hour after receiving the repair call and give the corresponding solution. Within an hour, professionals will come to the site with professional tools to solve the problem.
A questionnaire will be sent to the customer during the after-sales service. I hope that Party A will put forward opinions to help our company grow continuously.
24-hour service telephone:
After-sales service supervision telephone number:
Commitment: (official seal)
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