1. government information inquiry: open to the public and enterprise organizations and provide them with inquiry services in policies, regulations, rules and procedures;
2. Public * * * government affairs office: realize the external office of government agencies with the help of the Internet, such as application and declaration. To improve the operational efficiency and transparency of the government;
3. government office automation: improve the internal office efficiency of government agencies by means of information, such as document submission, information notification, information inquiry, etc. The public and enterprises communicate mainly through government information inquiry and public * * * government office and e-government platform, and related transaction processing requests are transmitted to government workers through office automation system, and government workers can handle government affairs and update the government information inquiry system through office automation system. Through the analysis of this typical business model, we can see that there are mainly three kinds of information flow in e-government system:
1. government office information flow: mainly exists in the internal office process of government agencies;
2. Public affairs information flow: mainly exists in the process of government agencies' external office;
3. The information flow of government consultation: mainly exists in the process of public and enterprises inquiring about relevant information;
The e-government system based on these three information flows mainly includes three application solutions and a platform:
1. government information portal solution: The implementation of this solution will build a government public service network (i.e. government extranet), through which the public and enterprises can query government information and submit applications for related affairs, and the government public service network will exchange information with the government internal office network through the information security exchange system.
2. Government Online Office Solution: The implementation of this solution will build a government internal office network to meet the daily office needs of government agencies, and exchange information with the government extranet through the information security exchange system to realize the maintenance of the government extranet and handle public affairs transmitted by the government extranet.
3. Information security exchange solution: The implementation of this solution is to build an information security exchange system. In order to ensure the security of the government intranet, the government intranet and the government extranet must be physically isolated, and the necessary information exchange must be realized under this premise. The information security exchange system will ensure the information exchange between the government intranet and the government extranet under the premise of security.
4. Basic network platform: The basic network platform is the software, hardware and network basic system that can meet the above application requirements.
A mature e-government platform can not only realize the efficient operation of information flow with the help of information technology, but also have the following characteristics:
1. security: the information security of government agencies is the primary factor in implementing e-government. E-government system can not only realize the physical isolation of internal and external networks and effectively prevent leaks, but also ensure that internal and external networks have strong ability to resist attacks and prevent losses caused by illegal intrusion;
2. Integration: E-government system should be able to realize the integration of government internal office and external transaction processing, and improve the efficiency of information flow by establishing the smooth docking of government office information flow and transaction information flow. At the same time, it can realize the integration of various communication modes, and improve the coverage ability of e-government system through the diversified advantages of communication platforms;
3. Scalability: the implementation of e-government system is a long-term process in stages, and the construction of e-government system should be highly scalable to reduce the input cost of system expansion and meet the needs of rapid development of information technology;
4. Demonstration: The technologies and products adopted by the e-government system should have extensive demonstration and guiding significance to the society. The overall structure of e-government platform should be designed according to the national e-government security standards and the technical reference model of national e-government standards.