How to improve the work efficiency of employees? So, what does it mean to feel happy at work? The author thought of a suitable word: vibrant. They believe that a dynamic labor force is a group of people who are not only happy and productive, but also participate in building enterprises and their own future. In all industries and types of work, the performance of such employees is higher than the overall performance of all employees 16%, and the job burnout rate is lower than that of peers 125%. Their loyalty to the organization is 32% and their job satisfaction is 46%.
The author believes that vitality has two major elements. The first is energy: a feeling full of energy, passion and excitement. Energetic employees can stimulate the energy of themselves and others. The second is learning: learning new knowledge and skills to grow. Learning can give people technical advantages and expert status. These two elements must work together and be indispensable.
So, how should an organization make its employees full of energy? There are four ways to create a vibrant corporate culture.
Give yourself decision-making power.
Being able to make decisions that have an impact on your work can make employees at all levels full of enthusiasm. Empowering them in this way will improve their sense of control, give them more say in how to finish their work and give them more learning opportunities. Alaska Airlines, for example, has created an authorization culture and made great contributions to the company's turnaround in the past decade. On Facebook, independent decision-making has become the cornerstone of corporate culture.
Share information
Working in an information vacuum is monotonous and boring. If you can't see the greater impact of the work you do, there is no reason to look for innovative solutions. Employees can contribute more effectively when they understand how their work will adapt to the mission and strategy of the organization. Jin Jue Manchu Company, which implements open-book management, is an example. Companies never deliberately hide their own data, and financial information is posted for employees to see. From 2000 to 20 10, the income of Jin Jue Manchu increased by nearly 300%. Company leaders believe that open-book management is the key factor to achieve such success.
It is very expensive to minimize rudeness. In the study, the author found that half of the employees who encounter rude behavior at work will deliberately slow down, more than one-third will deliberately reduce the quality of work, two-thirds will spend a lot of time avoiding those who offend themselves, and two-thirds will say that their performance has declined. Take Cayman Consulting Company, whose politeness culture is recognized, as an example. The managers of this company set the tone of being polite to others. In the recruitment process of the company, the background investigation includes the examination of candidates' courtesy records.
Provide performance feedback
Feedback can not only create learning opportunities, but also generate vitality, which is very important for a vibrant culture. Feedback can effectively dispel everyone's uncertainty and let employees focus on personal and organizational goals. The faster and more direct the feedback, the better the effect. For example, mortgage company Quicken Loans uses electronic indicators and kanban to provide continuously updated performance feedback.
The above four ways to help employees be full of energy do not require great efforts or investment. However, these methods do require leaders who are willing to empower employees and set the tone. The author says that each method provides a different perspective, which is indispensable for vitality. You can't just choose one or two of them, because these methods complement each other.
Creating a vibrant environment requires everyone's joint efforts. Helping employees grow and stay motivated at work is a bold act in itself, which can also continuously improve the company's performance.