What questions can I ask on the customer service phone at the railway station?

You can call 12306 customer service for consultation and complaints when you encounter problems in buying train tickets or riding. However, the design of customer service telephone is quite complicated and it is very inconvenient to use. Some problems can be solved by manual customer service in a few words, but if we don't get through to 12306 customer service, we can only listen to endless voice prompts there. So how do you dial 12306 for manual service? Let's get to know it together!

After connecting the 12306 phone, follow these steps to access the manual service:

Press "1" to select the passenger service;

Pause for a few seconds and listen to the sound a little;

Press "0" to select labor service.

Through the above methods, you can connect to 12306 customer service telephone manual service. However, during holidays, there are so many passengers calling manually that you may have to wait for a long time. I suggest you book a train ticket on 1 14 ticketing network (www.114piaowu.com). If you have any questions after booking successfully, you can consult our online customer service or call our customer service hotline at 025-68955055.