1. In order to promote the trust of buyers, Hezhong.com promises that all the goods sold in Hezhong.com will come from regular purchase channels, ensuring that 100% is authentic;
2. Aggregating domestic well-known brand dealers and obtaining the official online sales authorization of many well-known brand companies at home and abroad;
3. Establish a global network of overseas buyers and take the lead in launching innovative and unique overseas products;
4. Purchase world-class luxury brands, or the most fashionable and popular brands, including clothing, shoes, hats, bags and accessories.
5. There are fashion buyer's offices in Britain, America, France, Japan, Italy, Australia and South Korea;
6. Provide payment methods such as Alipay and online banking;
7. Seven-day return guarantee: within 7 days from the date of receipt, there is an unconditional return promise without damage. Customer is God, which is the core service concept of United Newspaper Network. United Network requires employees 100% to meet customers' reasonable demands, including product consultation, after-sales service and return.
Three-dimensional communication network
United Network provides users with a national customer service hotline, equipped with a comprehensive three-dimensional communication network such as direct dial hotline and online consultation, which can solve the problems that customers need to consult and understand in the first time and provide all-round after-sales service for merchants.
Second, the return policy.
1, goods sold in He Zhong. Com all come from formal channels. All goods can enjoy the after-sales service stipulated by the state. United network operators will fulfill the obligations of warranty, exchange and return of the goods sold in strict accordance with the national three guarantees policy;
2. Within 7 days from the date of receipt, if there are any quality problems stipulated by the national three guarantees, you can choose to return, exchange or repair them after verification by Hezhong.com after-sales service center. UPN merchants will determine the specific date when you will send the goods back to the merchants through the logistics company number you provide;
3. Within 7 days from the date of receipt, customers can apply for returning goods due to non-quality problems such as wrong purchase or overbought, provided that the goods themselves are in good performance, brand-new appearance, unused and related accessories (such as packaging, tag, three-package card, etc.). ) are complete, will not affect the secondary sales in He Zhong. However, if the customer damages the outer packaging and accessories of the goods, or damages the goods due to improper use rather than quality problems, or has allergies after use, we will not enjoy this service, please understand;
Three. The following conditions are not within the scope of return.
1. Any used goods will not be returned if there is no quality problem;
2, cosmetics do not provide trial service, once opened, if there is no quality problem, do not accept returns;
3. Goods damaged due to personal reasons, improper storage, normal loss of goods and other reasons will not be returned;
4. Goods quality problems caused by unauthorized maintenance, misuse, negligence, abuse, accident, alteration or incorrect installation, or torn or altered labels and anti-counterfeiting marks will not be returned;
5. Special commodities (special commodities designated by the state, such as underwear, cosmetics, cosmetic tools, contact lenses, etc. ) If there is no quality problem, no return will be accepted.
Fourth, special instructions and reminders for returning goods.
1, please return the outer packaging, internal accessories, appraisal certificate, instructions, etc. Bring the goods. If the packaging of the goods is damaged or the relevant information is lost, we will not be able to handle the return service for you;
2. When returning the goods sold in Hezhong.com, please ensure the integrity of the packaging. Once the products are broken or damaged, they will be regarded as used and will not be returned by Hezhong.com.
3. The customer didn't apply for returning the goods to Hezhong.com, but directly sent the goods back to the business address of United Press Network. Hezhong.com is not responsible for storage, redelivery and refund. In order to better serve the merchants and consumers, we adopt the brand merchant agreement joining mode, ensure the quality of the merchants through agreement authentication and restriction, and prevent the occurrence of counterfeit and shoddy products and services, thus forming a stable and standardized online brand discount sales platform and realizing a win-win situation for the joint network, merchants and consumers. Merchants joining conditions:
1, having the right to distribute branded goods or self-produced branded goods on the Internet;
2. Have an independent legal person qualification and product after-sales service team;
3. Have a good business reputation and no bad business records;
4. Integrity management, with the service concept that customers are God;
5, you can promise unconditional return, and you will lose ten if you leave.
The services provided by United Network for franchisees are as follows:
1, providing personalized second-level domain names for merchants;
2. Provide merchants with a standard trading platform for group purchase or discount stores. The specific store name is decided by the merchants themselves. The whole trading system includes three main functional systems: merchant information management system, group purchase or discount item information release and management system and order information management system.
3. Provide merchants with an online payment platform that directly embeds or borrows the online payment system platform of United Newspaper Network;
4. Provide e-commerce network guidance and training for merchants;
5. The group purchase or discounted goods released by the merchants are promoted in He Zhong Mall every month according to the actual situation;
6. Provide reliable network environment and server space guarantee for merchants;
7. Provide publicity and promotion for merchants on joint member email, Weibo, group purchase navigation and other systems;
8. Merchants can market independently, which is flexible and convenient;
9. Other businesses need reasonable requirements for marketing promotion and support.